Butler Assessment 1 Counselling Interview Skills Doc Copy
STUDENT DETAILS
ACAP Student ID: 226155
Name: Louise Butler
Course: Diploma of Counselling
ASSESSMENT DETAILS
Unit/Module: CHC8DO2V Counselling Interview Skills
Educator: Leanne Chapman
Assessment Name: Short Answer Questions
Assessment Number: 1
Term & Year: Term 3, 2014
Word Count: 300-500
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study . I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the ACAP Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
1. List three key components involved in the communication process.
Three components of the communication process are, encoding, transmitting a message to another person in such a way that can be understood. Decoding, receiving messages from another person and being able to understand these messages. Feedback, both the sender of the message and the receiver gage whether or not the communication has been effective, feedback is achieved through verbal, non-verbal or written responses.
2. Identify three key characteristics of effective communication and briefly explain their impact on the communication process.
Openness, a willingness to share part of yourself with others in an honest way. This helps the communication process by allowing the other person to trust that you are being honest and real with them. Empathy, to be able to feel what the other person is feeling and to put yourself in their situation. This helps the other person to open up to you, and trust that you can be understanding without
ACAP Student ID: 226155
Name: Louise Butler
Course: Diploma of Counselling
ASSESSMENT DETAILS
Unit/Module: CHC8DO2V Counselling Interview Skills
Educator: Leanne Chapman
Assessment Name: Short Answer Questions
Assessment Number: 1
Term & Year: Term 3, 2014
Word Count: 300-500
DECLARATION
I declare that this assessment is my own work, based on my own personal research/study . I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the ACAP Student Plagiarism and Academic Misconduct Policy and understand its implications.
I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained.
1. List three key components involved in the communication process.
Three components of the communication process are, encoding, transmitting a message to another person in such a way that can be understood. Decoding, receiving messages from another person and being able to understand these messages. Feedback, both the sender of the message and the receiver gage whether or not the communication has been effective, feedback is achieved through verbal, non-verbal or written responses.
2. Identify three key characteristics of effective communication and briefly explain their impact on the communication process.
Openness, a willingness to share part of yourself with others in an honest way. This helps the communication process by allowing the other person to trust that you are being honest and real with them. Empathy, to be able to feel what the other person is feeling and to put yourself in their situation. This helps the other person to open up to you, and trust that you can be understanding without