This case Aline DeNeuve is written by Alvin Turner, from St. Catharine’s, Ontario, Canada. There are a lot of issues in this case. Aline talked with five random employees to secure their views on having another retreat and to take their opinion how effective was the previous retreat.
The first employee she talked with was Heather. The main issue over here is mostly stereotypical and racial discrimination. Heather told she doesn’t like retreats. She also said that she was ignored to give a promotion six months ago by her supervisor Jack as she was Chinese, and that her supervisor doesn’t like foreigners. She also stated that the three day retreat held once a year won’t solve the anti-social atmosphere between the employees. This problem occurred because Heather was upset with Jack for the reason she was not promoted by him. Categorization is an OB concept which falls under stereotyping. This is a comparison process for social identity, and that comparison begins by categorizing people into different groups. Heather thought she was categorized by her supervisor Jack as she was from China. Homogenization is another OB concept that falls under stereotyping. It is a simplified process of comparing people in various groups. Here people tends to think that, people with in a group are very much similar to each other despite the fact that everyone is an individual and have their own different characteristics. Heather thought that jack was homogenization towards her as she belonged from China, and was from some kind of Chinese group. Heather also thought that Jack was discriminating towards her as she was a foreigner, and so didn’t give her a promotion. There were also internal attribution factors in Heather as she regularly took large numbers of sick days from work, for the reason she thought her supervisor was discriminating her. She also had fundamental attribution error. Fundamental attribution error is a bias, refers to our tendency to see