Case Study of Fab Sweets
CASE STUDY OF:
FAB SWEETS LIMITED
Motivation by Fawad Iqbal
MGT 3120 M-W 3:45pm-5:00pm
FAB Sweets Limited Case Summary
FAB Sweets Limited is a manufacturer of high quality sweets. This mid-sized family owned company is partially unionized, and a successful confectionery producer in Northern England. The case study takes place in a single and most problematic department of the factory hereby referred to as HB. This department produces and packs more than 40 lines of hard boiled candies using a batch production system. In total, 37 people work in HB. There are 25 male workers in the production division and 12 women in packing. The two divisions are separated by a physical barrier overseen by a charge hand and a supervisor respectfully. The department manager oversees both divisions and has to report to the factory manager. Although the production process is quite simple, it usually takes 2 years to acquire the skills necessary to effectively complete all tasks of production. Sugar is boiled to a set temperature depending on the batch line and the resulting batches are manipulated by the workers to create the required texture, color and flavor of the candies. This is also referred to as slabbing and mixing. Different batches are molded together before they begin to cool and then cut into individual size sweets ready to be packed. Some of the products are automatically wrapped and transported by a conveyor belt to the packing room to be inspected, bagged and boxed, ready for shipment to retail and wholesale markets. Remaining unwrapped product lines are fed into a wrapping machine where they are inspected, bagged and dispatched. Many different product lines can be produced simultaneously with each task interdependent of the next. The most crucial stage of the production process occurs early, and the operator needs to "feel" the right finish for each product line. The job seems quite simple; however HB faced many serious problems.
Main Problems and Practical
FAB SWEETS LIMITED
Motivation by Fawad Iqbal
MGT 3120 M-W 3:45pm-5:00pm
FAB Sweets Limited Case Summary
FAB Sweets Limited is a manufacturer of high quality sweets. This mid-sized family owned company is partially unionized, and a successful confectionery producer in Northern England. The case study takes place in a single and most problematic department of the factory hereby referred to as HB. This department produces and packs more than 40 lines of hard boiled candies using a batch production system. In total, 37 people work in HB. There are 25 male workers in the production division and 12 women in packing. The two divisions are separated by a physical barrier overseen by a charge hand and a supervisor respectfully. The department manager oversees both divisions and has to report to the factory manager. Although the production process is quite simple, it usually takes 2 years to acquire the skills necessary to effectively complete all tasks of production. Sugar is boiled to a set temperature depending on the batch line and the resulting batches are manipulated by the workers to create the required texture, color and flavor of the candies. This is also referred to as slabbing and mixing. Different batches are molded together before they begin to cool and then cut into individual size sweets ready to be packed. Some of the products are automatically wrapped and transported by a conveyor belt to the packing room to be inspected, bagged and boxed, ready for shipment to retail and wholesale markets. Remaining unwrapped product lines are fed into a wrapping machine where they are inspected, bagged and dispatched. Many different product lines can be produced simultaneously with each task interdependent of the next. The most crucial stage of the production process occurs early, and the operator needs to "feel" the right finish for each product line. The job seems quite simple; however HB faced many serious problems.
Main Problems and Practical
References: (Bibliography) 1) Robbins, S. P. and Decenzo, D.A. (2004).Fundamentals of Management: Essential Concepts and Applications, Fourth Edition, Upper Saddle River, NJ: Prentice Hall. 2) www.dmu.ac.uk/~jamesa/ learning/motivlrn.htm (Maslow Triangle image property of) 3) http://www.accel-team.com/motivation/theory_01.html 4) http://academic.emporia.edu/smithwil/00fallmg443/eja/young.html 5) Heizer and Render, Operations Management, 7th Edition, Prentice Hall, 2003. 6) http://weblog.cemper.com/a/200401/10-top-motivation-theories-explained-and-compared.php