Amiably speaking …show more content…
The function of polite speech used by retailers is a simple method that makes them viewed as considerate and thoughtful by the consumer. Created by Penelope Brown and Stephen Levinson, The Theory of Politeness can also express this idea with the ability to express the regulation of social distance,the amount of which people are willing to accept and associate with others, by using polite or impolite speech. According to Brown’s and Levinson’s findings, the speaker can use the social skill of politeness to make everyone in a specific social environment feel agreeable while “increasing sociability and decreasing social