W14631
HATSUNE MIKU: JAPANESE VIRTUAL IDOL IGNITES GLOBAL VALUE
CO-CREATION
Timothy Craig, Philip Sugai and Lukman Aroean wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality.
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Copyright © 2014, Richard Ivey School of Business Foundation
Version: 2014-12-18
In March 2014, Hiroyuki Itoh, chief executive officer (CEO) of Crypton Future Media, Inc. (Crypton), looked out his office window at the still snow-covered cityscape of late-afternoon Sapporo and reflected on the journey that had taken him from founder of a music technology start-up in 1995 to creator and
“manager” of the world’s best-known virtual idol, Hatsune Miku. Crypton was already a leading company in its core business of music software development and sales when, in August 2007, it released Hatsune
Miku, a singing synthesizer application based on Yamaha’s second-generation speech synthesis engine
Vocaloid 2. Users of the Hatsune Miku application could create songs by entering the melody and lyrics into the program, after which the songs would be “sung” by Miku, whose picture was featured on the software packaging.
Originally targeting professional music producers, the release of Hatsune Miku set off an unexpected burst of creative activity