Cipd
4DEP F301A (L&D)
CIPD Assessment Activity Template
Title of unit/s Developing Yourself as an Effective Learning & Development Practitioner
Unit No/s 4DEP (L&D)
Level Foundation
Credit value 4
Assessment method Written, Discussion
Learning outcomes:
1. Understand the knowledge, skills and behaviours required to be an effective L&D practitioner.
2. Know how to deliver timely and effective L&D services to meet users’ needs.
3. Be able to reflect on own practice and development needs and maintain a plan for personal development.
All activities should be completed
Activity 1
(Note: The CIPD Human Resources Profession Map (HRPM) can be accessed at: www.cipd.co.uk/cipd-hr-profession/hr-profession-map/explore-map.aspx )
Write a report in which you:
• briefly summarise the HRPM (i.e. the 2 core professional areas, the remaining professional areas, the bands and the behaviours)
• comment on the activities and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified) L&D role.
Activity 2
With reference to your own (or other identified) role, outline how an L&D practitioner should ensure the services they provide are timely and effective. You should include:
• understanding customer needs (include examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs)
• effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each)
• effective service delivery (include: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints)
Activity 3
(Note: The CIPD Associate Membership Criteria can be downloaded at www.cipd.co.uk/
Membership/transformingmembership/ New-membership-criteria/about-associate-member.htm )
• Undertake a self-assessment against
CIPD Assessment Activity Template
Title of unit/s Developing Yourself as an Effective Learning & Development Practitioner
Unit No/s 4DEP (L&D)
Level Foundation
Credit value 4
Assessment method Written, Discussion
Learning outcomes:
1. Understand the knowledge, skills and behaviours required to be an effective L&D practitioner.
2. Know how to deliver timely and effective L&D services to meet users’ needs.
3. Be able to reflect on own practice and development needs and maintain a plan for personal development.
All activities should be completed
Activity 1
(Note: The CIPD Human Resources Profession Map (HRPM) can be accessed at: www.cipd.co.uk/cipd-hr-profession/hr-profession-map/explore-map.aspx )
Write a report in which you:
• briefly summarise the HRPM (i.e. the 2 core professional areas, the remaining professional areas, the bands and the behaviours)
• comment on the activities and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified) L&D role.
Activity 2
With reference to your own (or other identified) role, outline how an L&D practitioner should ensure the services they provide are timely and effective. You should include:
• understanding customer needs (include examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs)
• effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each)
• effective service delivery (include: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints)
Activity 3
(Note: The CIPD Associate Membership Criteria can be downloaded at www.cipd.co.uk/
Membership/transformingmembership/ New-membership-criteria/about-associate-member.htm )
• Undertake a self-assessment against