The vision of Clinica de Salud del Valle de Salinas (CSVS) is dedicated to providing quality comprehensive healthcare to men, women and children with an emphasis on farm worker families and the agricultural community. CSVS expects to meet their mission by expanding access to their services and increasing patient base by adequately addressing their patient necessities by maintaining a sliding fee scale and establishing clinics and delivering services in areas with the most need.
They are committed to maintaining a financially stable organization, through efficient resource management and efforts to outside funding. In order to do so, they recruit personnel who promote and advocate the aforementioned goals and philosophies …show more content…
CSVS constructed a suitably-trained staff from the communities corresponding to the area that they serve. Additionally, medical assistants from the clinics provide health education, outreach, and diabetes and blood pressure screenings at health fairs, and community events across the valley. Given that the majority of CSVS patients and their families are farmworkers, most medical providers speak Spanish. Populations as such, are often underserved and disproportionately impacted by every day diseases. Their medical assistants deliver assistance with translations when needed. Although the staff at CSVS may offer translation to the patients, they may not be truly trained to do so. This is a very important part of the process in delivering an acceptable standard of care because it will ultimately affect the quality and accuracy of care. In order to prevent medical errors, the staff should have to go through some type of training and at minimum take a medical terminology class in Spanish. By doing so, they will expand their knowledge in the appropriate use and context of the English to Spanish translation. Incentives to do so, by their employers (in this case CSVS), are encouraged in order to serve the farm worker community with the equivalent standard of care that any English-speaking individual …show more content…
This will benefit CSVS in achieving their mission and delivering optimal care for their patients. Not only will these providers have cultural sensitivity and be able to clearly communicate with the farmworkers, but they will help hinder the possible mistakes made when patients bring their own translator. It is not enough that the provider speaks Spanish. Ideally, the provider will speak Spanish, work in the community, and not only understand, but respect the cultural context of the grievances and conditions the patients express. With the purpose of successfully communicating with their provider, the patients bring in the comadre, neighbor, or a child who has no knowledge of medical conditions, much less the appropriate context of the translation. The inability to communicate properly with healthcare providers affects both the quality of care, as well as the relationship between the patient and the provider. This can be frequently observed, as miscommunications occur. These miscommunications lead to misunderstandings about the doctor’s instructions and medicine usage/dosage. Rebuilding those relationships is a tough feat, as this leaves the patients resentful and upset and with no desire to go back into the office. The providers gain experience with the community over the years, but this can drive patients away in the