Hospital Bass Case Summary
Problem Statement: How can Hospital Bass decrease the Hispanic language gap between patient and care attenders, while avoiding spending unnecessary funds to do so?
Or
Other than increasing the Spanish speaking workforce by 15%, what other options does Hospital Bass have to decrease the Hispanic language gap between patients and care givers?
Overview: Importance
Here at Hospital Bass we approximately 60% of our patients that come through our doors, either it be through the emergency room, urgent care or primary care, the primary language is Spanish (Southern New Hampshire University [SNHU] IHP 610, 2017). That being said it is important to us that we always meet the needs of this population. Decreasing language barriers between patient and
Or
Other than increasing the Spanish speaking workforce by 15%, what other options does Hospital Bass have to decrease the Hispanic language gap between patients and care givers?
Overview: Importance
Here at Hospital Bass we approximately 60% of our patients that come through our doors, either it be through the emergency room, urgent care or primary care, the primary language is Spanish (Southern New Hampshire University [SNHU] IHP 610, 2017). That being said it is important to us that we always meet the needs of this population. Decreasing language barriers between patient and