INTERPERSONAL COMMUNICATION COMPETENCE
Self-Assessment
Instructions: Answer each item honestly as it currently applies to you in typical conversations with others. Use the following scale: 1 2 3 4 5 strongly slightly unsure slightly strongly disagree disagree agree agree
5 1. I want to adapt my communication behavior to meet others’ expectations.
3 2. I have enough knowledge and experiences to adapt to others’ expectations.
4 3. I use a wide range of behaviors, including self-disclosure and wit, to adapt to others.
5 4. I want to be involved in the conversations I have with other people.
3 5. I know how to respond because I am perceptive and attentive to others’ behaviors.
5 6. I show my involvement in conversation both nonverbally and verbally.
5 7. I want to make my conversations with others go smoothly.
4 8. I know how to change topics and control the tone of my conversations.
3 9. It is easy for me to manage conversations the way I want them to proceed.
4 10. I want to understand other people’s viewpoints and emotions.
5 11. I know that empathy means to try to see it through their eyes and feel what they feel.
4 12. I show my understanding of others by reflecting their thoughts and feelings to them.
3 13. I am motivated to obtain the conversational goals I set for myself.
3 14. Once I set an interpersonal goal for myself, I know the steps to take to achieve it.
4 15. I successfully achieve my interpersonal goals.
5 16. I want to communicate with others in an appropriate manner.
5 17. I am aware of the rules that guide social behavior.
4 18. I act in ways that meet situational demands for appropriateness.
74 Overall Total
Scoring Possible “Overall Total” should range between 18-90. Higher values indicate more communication competence. Lower values indicate less communication competence.
Spitzberg & Cupach’s
Model of Communication Competence
Motivation: add items 1, 4, 7, 10, 13, and 16 = 27 This is your desire to