Introduction
Communication plays a very important role in every organization, in all areas and by all organization members which can lead to positive and negative outcomes. A breakdown in communication can cause a lot of problems which can be unsolved, that is the reason why communication is necessary in world of business for conducting business in efficient manner. A big scale business included two or more sides which located in the different area require external communication, internal communication between employees is important as well. Many people find healthy communication promotes civility, increases productivity and improves employee satisfaction. Thus, some knowledge about communication is necessary for most of the employees. In this text, readers are going to look at basic concepts of communication as it relates to the discipline of management, methods of communicating, barriers to effective communication and explanations on how managers can develop a system of communication to improve their organization's performance. The aim of this text is to give people some useful skills which can help them communicate effectively in today's organizations.
Concept of communication
There are a lot of definitions of the word communication. Different scholars defined communication in different ways. People consider that communication is a transfer of understanding and meaning from one person to another. Communication process is triggered by the communicator, or sender, realizing there is a need to communicate with someone .That need creates a purpose, which is expressed as a message to be conveyed(Robbins et al.2012,p.326) .Similarly, business communication is a kind of communication used for the purposes of a business. The term refers to both internal and external communication, meaning communication within a business and communication between a business and the public