For your knowledge,
I had conference call with the Community attorney, manager, BOD etc to agree what was the best way and action to accomplish what the Board wanted and needed. After our AR commitment was completed, they community desided to make changes without our communicating to us, furthermore we needed to contact the manager and asked what was going on. at this time we are changing the collection wording all over again.
The CAM need it to be contacted once again and start all over again.