1. What are the major business processes, i.e. operations, the organisation carries out?
Here I did selected Delta Airlines as a company for my research. This company is providing a wide range of the air traffic facilities in different parts of the world. In other words we can say that there are many operational routs of this airline company and all the routes are very much beneficial. Another uniqueness of this company is a verity of airplanes including airbuses and jumbo etc. At this time the company owns more than seven hundred different aeroplanes of different size and capacity. Delta Airline is providing facilities to the people of the world to more from one place to another by air. The services and facilities of the company are very helpful for the passengers and also this company is providing enough revenue for the development of different airports and also in air traffic control system. They are also providing different types of devices and scanners for checking the bags and other luggage of the passengers on the airport.
List the information systems that are used to automate these processes.
The information system of the delta airline is governed at different levels and stages. For managing all the information and data the company is using some E-commerce platforms and these platforms are using different techniques to gather the information of the business process. And according to the requirements of the company these systems are providing managed and organized data for different purposes.
Company is using different information systems to manage and boost their business accordingly. First of all they are using an online website for complete details and information’s. They are also using the ERP system to interconnect different business process and locations.
Explain how ONE of these information systems is used to automate one of the processes.
ERP is the main and very important information system