Preview

Consumer Behaviour: Case Example of Loreal

Good Essays
Open Document
Open Document
5019 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Consumer Behaviour: Case Example of Loreal
Consumer Behaviour

For a product or service of your choice select a print or broadcast advertisement or campaign. Using appropriate theories and modules explain how your chosen marketing communication seeks to influence consumer behaviour. 1. Knowledge and understanding of psychological core: attention, perception, motivation, learning, attitude, and memory. 2. Knowledge and understanding of consumer culture: social class, household influences, personality, lifestyle, values and social influences. 3. Knowledge and understanding of the consumer decision making process

Introduction
L’Oreal
L’Oreal is the world largest cosmetics and beauty organisation, which is headquartered in Paris, France. L’Oreal has developed different product for the field of cosmetics, which are hair colour skin care, sun protection, make up, perfume and hair care. The company operates in over 103 countries. It markets 18 brands through two divisions, which are cosmetics and dermatology. The cosmetics division of L'Oreal has four segments: professional products, consumer products, luxury products and active cosmetics.
L’Oreal advertising is one of the most important factors affected purchasing decision. The advertising is available anywhere both inside and outside home. Recent research suggests that people spend two and a half hours on average watching television (Dekinson R, cited emeraidinsight, 2003). Typically every company realise an essential of advertising as it is shown in the profit and loss statement. Moreover it is noticeable that budget for advertising always high. It is well-known fact that advertising plays an important role in people's daily lives.
In this assignment, I have chosen one of the most famous advertisements for L’Oreal hair care product, which are the new L’Oreal Paris Elvive Full Restore 5 shampoo, conditioner and masque. L’Oreal have chosen Cheryl Cole as a new spokesperson for this advertisement. As a rising global star, Cheryl’s beauty,



Bibliography: Brierley S., 2005, the Advertising Handbook, New York: Simulaneously published Chisnall P., 1995, Consumer Behaviour, 3rd Edition, Maidenhead: McGraw-Hill Book Company. Fill, C., 2002. Marketing Communications Contexts, Strategies and Applications, 3rd Edition, Italy: Prentice Hall. Foxall G., Goldsmith R., and Brown S., 2008, Consumer Psychology for Marketing, 2nd Edition, Canada: Nelson Education. Kotler, P. Wong, V., Saunders, J. and Armstrong, G., 2005, Principles of Marketing, 4th European Edition, Harlow: Pearson Education Jefkins F., 1973, Advertising Made Simple, London: W.H Lewis, D. and Bridger, D., 2000, The Soul of the New Consumer, London: Nicholas Brealey Publishing. Perreault, W.D. AND McCarthy, E.J., 1999. Basic Marketing - A Global Managerial Approach, U.S.A.: McGraw-Hill. Richard L., 2008, Marketing, 4th Edition, New York: Barron Education Solomon, M, Bamossy, G., Askegaard, S., and Hogg, M.K., 1999, Consumer Behaviour: A European Perspective, 3rd edition, Harlow: Pearson Education Stuart Elliott, (2003) “when up is down, does it sell”, available at newyorktime.com (accessed on 5th November, 2009) Marketing News, (2003) “ Only 38% of T.V

You May Also Find These Documents Helpful

  • Better Essays

    “Advertising’s Fifteen Basic Appeals” is an informative and educational article, which is written by Jib Fowles, a professor of Communication at the University of Houston Clear Lake. This article first appeared in Etc. 39:3 (1982) and was reprinted in the college textbook - Advertising and Popular Culture (1996). In the “Advertising’s Fifteen Basic Appeals”, Fowles provides readers with a set of information that discusses how advertising contains certain unconscious emotional appeals which fall into fifteen distinguishable categories. Besides that, he also explains how advertisers try to influence consumers through various physiological and psychological levels. This article educates advertisers and college students who are majoring in advertising on how to make effective advertisements. Also, Fowles analyzes tactics that advertisers use and gives readers his opinions and suggestions on how to make an advertisement more effective (539-556).…

    • 1083 Words
    • 5 Pages
    Better Essays
  • Good Essays

    When learning about the different forms of communication advertising is one of the most interesting because it taps into the human psyche. Advertising is the attempt to persuade potentional customers to purchase or consume more of a particular brand or product. Today, ads are scattered everywhere and they are multiplying. Ads have been known to take up more than half the space in most daily newspapers and consumer magazines. They are inserted into trade books and textbooks. They also reach as far as cluttering websites and fill are mailboxes and the buses we ride. Advertising to us today surrounds our everyday life so much that it almost blends into our environment. The objective of advertisers is to make sure it doesn’t!…

    • 557 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    SHIU, E., HAIR, J., BUSH, R. & ORTINAU, D. 2009 Marketing Research. Maidenhead: McGraw Hill…

    • 3907 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    College

    • 841 Words
    • 4 Pages

    In a society filled with wants and needs, advertisement serves as a persuasive yet informative factor while aiming for an appealing effect on the potential consumer, Advertisement’s influential role on the consumer has provided a reliable resource for successful sales, while simultaneously creating a more competitive environment for opposing companies. For example, Rimmel London and Cover Girl, two extremely successful makeup industries are at constant war in advertising. When selling similar products, such as make up, brands are completely reliant on their advertisement’s approach. In all reality, both products may have the same effect but must rely on their commercial’s “pitch” to sell. If not marketed properly, even the best products can be overshadowed. Despite their widely different approach, both Rimmel London and Cover Girl understand the core elements of successful advertisement.…

    • 841 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Zecasa

    • 3353 Words
    • 14 Pages

    Solomon, M., Bamossy, G., Askegaard, S., & Hogg, M. K. (2006). Consumer Behaviour, A European Perspective (3 ed.).…

    • 3353 Words
    • 14 Pages
    Best Essays
  • Best Essays

    Brassington, F. and Pettitt, S. 2006. Consumer Behaviour. In: Principles of Marketing. 4th ed. Harlow: Pearson Education Limited, pp. 115-121.…

    • 3236 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Advertisements, whether it be on television or at the bus stop are the contributing factor to us buying products. Advertisements intrigue us by its vivid images, use of stereotypes (in some cases), catchy catchphrases etc. In order for an ad to be successful, it…

    • 984 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    References: Solomon, M. R., Zaichkowsky, J., & Polegato, R. (2011). Consumer Behaviour. Toronto: Pearson Canada.…

    • 1352 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    2. Leon Schiffman, David Bednall, Aron O’cass, Angela Paladino, Leslie Kanuk, “Consumer Behaviour” Edition 3, 81-85…

    • 1122 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Solomon,M .R., et al, (2010) Consumer Behaviour: A European Perspective. Pearson Education, 4th ed. Page 275-280…

    • 1037 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Imc in Us Advertising

    • 6022 Words
    • 25 Pages

    KEEGAN, W. J. Global Marketing Management. 5th ed. Englewood Cliffs, New Jersey: Prentice Hall International, 1995.…

    • 6022 Words
    • 25 Pages
    Powerful Essays
  • Powerful Essays

    prospective on what is, and what is not, worth buying, what they buy and when…

    • 2279 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    This report refers to an evaluation and recommendations on the current market situation of L’Oreal Paris. A brief introduction of the background of L’Oreal Paris and the product category which L’Oreal Paris exists will be also explained in this report. It includes the general idea of cosmetic industry. Furthermore, this report also indicates the macro and micro environment and major competitors. The most significant factors in macro environment are economic, cultural and demographic forces. In this case, it will be also providing the reason and some evidence that explain how these factors are affecting L’Oreal Paris. Otherwise, for, micro environment, this report only discuss between customer and competitors. Next, there is a significant evaluation of the product analyse with reference to the type of products, the three level of products, the branding strategies, and what types of packing and labelling that L’Oreal Paris provided. In addition, a complete analysis of target segment and how current product influence buyer behaviour and meet difference needs and wants. Later on, L’Oreal Paris needs to consider and build the marketing mix to attract more consumers. It includes a brief evaluation of the price, place, promotion and products. Some recommendations associated with several aspects are also provided at the end of this report. The sources of information were collected from academic journals and text book as secondary data.…

    • 4310 Words
    • 18 Pages
    Best Essays
  • Powerful Essays

    Advertising and Identity

    • 3706 Words
    • 15 Pages

    19. Shankar, A. (1999) "Advertising 's Imbroglio," Journal of Marketing Communications, Volume 5(1), pp 1-15, Routledge.…

    • 3706 Words
    • 15 Pages
    Powerful Essays
  • Best Essays

    Kfc Leadership

    • 3625 Words
    • 15 Pages

    Kotler, P.; Armstrong, G. and Saunders, J. (2008) Principles of marketing, fifth European edition, Pearson education Limited, England. [Online] Available From: http://books.google.co.uk/ [Accessed 13 April, 2010]…

    • 3625 Words
    • 15 Pages
    Best Essays

Related Topics