Preview

Consumer Buying Behavour for Sony Products

Satisfactory Essays
Open Document
Open Document
14593 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Consumer Buying Behavour for Sony Products
ROURKELA INSTITUTE OF MANAGEMENT STUDIES

DISSERTATION REPORT

ON
“COMSUMER BUYER BEHAVIOUR OF SONY PRODUCTS IN BHILAI, CHHATTISGARH”

Submitted for the Partial Fulfillment of the Requirement for the Degree of Master of
Business Administration (M.B.A), Rourkela

Under the Guidance of

Prof. Ashutosha Mishra

(Faculty Member, RIMS)

Submitted By

SAGAR KUMAR
REGD. NO.-0706260163

MBA-IV (2007-09)

Submitted To

MAHESWARI SALES
(Exclusive Show Room)
Akashganga, Supela, Bhilai-490023

Training Certificate

Ref no. 1262/66

Name of Student Sagar Kumar

Institute Rourkela Institute of Management Studies

Branch/year MBA-marketing/2007-2009

Start date of training 01/07/2008

End date of training 15/08/2008

Stiffen Received Rs 3000/-

Project Title Buying Behavior/Need Analysis & Generation of Prospective Customer List for SONY Products.

His conduct during the training was good. We wish him all the best for the future.

Krishna Kumar Tawari

Dealer Date-18/08/2008 (Sony Exclusive, Bhilai)

[pic]

Sony India Private Limited
Ground Floor, 25/1, Yashwant Niwas Road
Indore-452 003 (India)
Tel : (0731)-5055762/63
Fax : (0731)-5055761

To whom so ever it may concern

This is to inform that Mr Sagar Kumar of Rourkela institute of Management studies have under taken a short term project (from 1/07/08 to 15/8/08) on Buying Behavior/Need Analysis & Generation of Prospective Customer List for Sony Products under my supervision and the work done was satisfactory.

V.Anand Menon
Territory Incharge
Sony India Pvt.Ltd.
Indore Branch.

CERTIFICATE

This is to certify that the project titled “Buying Behavior/Need Analysis & Generation of Prospective Customer List for Sony Products in Bhilai, Chhattisgarh.” Is an original work of Mr. Sagar Kumar bearing university



Bibliography: 1) Kotler Philip, “Marketing Management”,8th Edition, June, 1995, Page no. 172-197. 2) Boyd, Westfall, Stasch, “Marketing Research”, 7th Edition, 1998, The Marketing Research process, Page no. 63-127,311-465. 3) Schiffiman Leon G. and Leslie Layas Kanuk, “Consumer Behaviour”, 6th Edition, 1997, Market Segmentation, Page no. 48-64, Consumer Behaviour, Page no. 376-392, Consumer Decision Making, Page no. 503-508.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    ferris influence

    • 1215 Words
    • 5 Pages

    Consumers are responsible factors for the sales of any product or services. So, when a new product is launched in the market, understanding consumer’s buying behavior becomes very essential. For this marketer has to study and understand various factors which influences the customers thoughts while buying any product or service.…

    • 1215 Words
    • 5 Pages
    Satisfactory Essays
  • Better Essays

    Bedbugs Research

    • 1601 Words
    • 7 Pages

    Dillon, W.R., Madden, T.. and Firtle, N. H., (1994) Marketing Research in a Research Environment, 3rd edition, Irwin.…

    • 1601 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Malhotra, N. & Burks, D. (2003), Marketing Research: An Applied Approach, Pearson Education Limited, London.…

    • 7183 Words
    • 29 Pages
    Powerful Essays
  • Powerful Essays

    Smith, S. M., & Albaum, G. S. (2005). Fundamentals of marketing research . Thousand Oaks, CA: Sage Publications, Inc.…

    • 1242 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Competitive advantage Sony

    • 5157 Words
    • 31 Pages

    Nowadays it has become more and more important for organizations, such as Sony, to differentiate themselves from their competitors by enhancing the way their customers perceive and experience their brand and products. This has become more crucial for the success of Sony due to the fact that the demands and expectations of customers have changed. Today’s market is not only looking at the direct benefits of purchasing a product but also at the added benefits that come with it. More and more competitors of Sony have changed the way they interact with their customers in order to gain and maintain competitive advantage (Sony, n.d.). This paper will explore the possibilities for Sony to increase sales by drawing attention to the experience of customers using their products.…

    • 5157 Words
    • 31 Pages
    Powerful Essays
  • Satisfactory Essays

    ‡ Established a good system in determining the need market. ‡ Concepts Used1. Consumer behavior product personality 2. purchasing decision…

    • 367 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    A customer is anyone makes regular purchases from a company or a store, while a consumer is one who makes any transactional decisions of economic nature including buying of goods and services. Consumer can be both personal consumer who buy for his or her own person and family consumption and organizational consumer which could include non governmental organization, political groups, companies and governments. Consumer behavior is the study of how individuals, group, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants. Buying Behavior refers to the buying behavior of the ultimate consumer. Buying Behavior is the decision processes and acts of people involved in buying and using products which includes social and mental processes. This study was undertaken in order to find out the factors influencing consumer’s purchase decision of laptop. And the findings of this first objective will provide the basis for the second research objective in the study. Secondly, it is intended to find out whether there are differences among consumer groups of a computer company with respect to the importance given to the factors influencing consumers’ laptop purchases. The customer base of a company consists of three groups of consumers stayers (those who had never switched from a previous brand), satisfied switchers (those who switched for reasons other than dissatisfaction) and dissatisfied switchers (those who switched because they were dissatisfied from their previous brand).This study, thus looks into the understanding of the attitudes of these three different groups of customers which plays an important role when implementing effective and feasible retention and loyalty strategies. Furthermore, it is also crucial to understand whether there are differences among these groups in terms of the factors affecting their future laptop purchases when they are upgrading their…

    • 301 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    You are the brand manager of a new line of light weight autofocus, economically priced digital cameras. Describe how an understanding of consumer behaviour will help you in your segmentation strategy and promotion strategy. What are the consumer behaviour variables that are crucial to your understanding of this market ?…

    • 254 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Dell Market Research

    • 1758 Words
    • 6 Pages

    The Customer Research Proposal on Dell Laptop on is given as the requirement of the course entitled Consumer Behavior. I have chosen product as Dell Laptop, Inc. It is among the world’s leading computer manufacturers that have transformed diversified into variety of business segments over the year. However, the research is realistic, which has a good possibility to be succeeded. Usually there are many laptops in the market and the market of laptop is competitive. However, we can compete in this tough competitive market because the Dell laptop is not only providing a very high quality and security and safety but also expensive. This research analysis the current situation, followed by customer research process on Dell laptop, different opportunities and threats, then Motivation as a psychological force, Model of the motivation process, Needs of Goal, Comparison of positive and Negative motivation, afterwards it also discusses the Maslow’s Hierarchy of Needs, Types and system of Needs, and finally the conclusion.…

    • 1758 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Abstract: Manufacturers of LCD-TV tend to focus on technology with little consideration for customer needs. We have researched customer behaviour in order to learn more about customer needs in an effort to reduce the gap between technology and customer-needs. Customer behaviour is defined in this study as buying behaviour. The traditional concept of marketing strategy is not multi-dimensional, so we employed the Decision Making Trial and Evaluation Laboratory (DEMATEL) method. The DEMATEL method is used to detect customer buying-decision-factors. The relative relationship supports strategic planning in actual situations and the competitive environment. Results show that customer buying-factors include price, quality, resolution of kinescope, low radiation, and the relationship between these factors. Quality is a powerful factor affecting others with advertising as a prime example. The marketing strategy planning framework is proposed according to the…

    • 8929 Words
    • 36 Pages
    Good Essays
  • Good Essays

    c. Purchase Intention: It level was analyzed by considering variables of previous two levels. The dependent variable was considered as Intention to purchase with respect to TV awareness (Aided), Newspaper Display, Image as Well known, Trust, Shop display and heard from a friend (Word of mouth) at 90% CL.…

    • 980 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Samples selected for the study: The sample respondents are selected on the basis of convenient sampling method, and questionnaire was circulated to 200 customers of various retail electronic outlets.…

    • 437 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Sales Planning Operations

    • 10834 Words
    • 34 Pages

    For further success for selected organization here examined buyer behaviorfor two different products to compare purchase choices in customers. Apart from customer actions again there is a brief evaluate about the role…

    • 10834 Words
    • 34 Pages
    Powerful Essays
  • Satisfactory Essays

    consumer marketing

    • 381 Words
    • 2 Pages

    2: Camera, New mobile phone and Luxury handbag. Let`s consider several of the pre-purchase alternatives open to a digital camera buyer. It will relate to the product factors. Even many people have a camera. But it will frequent changes in product styling and frequent price changes. Some product`s price is high that make some people wants to have it but cannot afford. New mobile phone will relate to the situational factors. Since this mobile phone is new so that many people does not have past experience about them. It also can as a gift for friends and family. Luxury handbag will related to personal factors. Since its expensive, it need to people who have high income can afford it. But most white-collar occupation loves it.…

    • 381 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Abc Electronic Case Study

    • 760 Words
    • 4 Pages

    However, even after two years of implementing the new promotion and distribution strategy, the sales of ABC Electronics did not pick up to the extent that the company thought it would. Prasad then directed the marketing manager to conduct a study of other retail outlets to know the trend. The results revealed that there was a change in consumers’ perceptions regarding purchasing consumer durables. There seemed to be a preference for purchasing goods from multi brand,…

    • 760 Words
    • 4 Pages
    Good Essays

Related Topics