Introduction:
The main purpose of marketing is to create value for customers so as to help the company to be success. Therefore, it is very important for marketers to understand its customers, especially on what motivate customers’ consumption behaviors so as to establish good marketing strategies. In this report, it aims at analysis consumer motivations. Firstly, it will start with the description the term of consumers’ needs as well as discuss different types if needs that consumers have as well as analysis the Maslow’s needs hierarchy and its implications. This is important for understanding customers’ motivation since it is the basic demand of customers that promote their motivations. Secondly, it will mainly look at and understand the process of goal setting by consumers and then it will describe the process of the motivations which was embarked by unfulfilled needs and throughout the way of tension generation, driving, consumer behavior and goal generation. Thirdly, It will look at the motivation strength and Directions, which is mainly about the result of the motivation that create certain level of influence on consumers which induce them to create a certain strength of feeling to fulfilled such unfulfilled needs as well as the effect of the external factors which produce a influence that direct consumers to make decisions. Then, the motivation conflicts will be introduced which includes three main types that are the approach –approach conflict, the approach-avoidance conflict as well as the avoidance-avoidance conflict and it will further discuss the implications on making market strategies. Finally, consumers involvement will be discuss, this is the consumers’ response to their process of motivations and it can be helpful for marketers to evaluation the marketing performance on the influence of consumers’ motivation.
1. Consumers’ needs
The term of consumers’ needs is similar to the term of demand