Minor Project Report
Submitted in partial fulfillment of the requirement for the award of the Post Graduate Diploma in Management
2011-2013 Submitted By:
ROHAN AGARWAL
Enrolment No.:
Under the Guidance of MS. MEGHA JAIN
Faculty, DSPSR
Delhi School of Professional Studies and Research
(Approved by AICTE, Ministry of HRD, Govt. of India, New Delhi, India)
Certificate
This is to certify that the project titled “Consumer Satisfaction with Mobile Industry” is an academic work with industrial intent done by Rohan Agarwal submitted in partial fulfillment of the requirement for the award of “Post Graduate Diploma in Management” from “Delhi School of Professional Studies and Research” under my guidance & direction. To the best of my knowledge and belief the data & information presented by him/her in the project has not been submitted elsewhere.
Ms. Megha Jain
Asst. Professor, DSPSR
Declaration
This is to certify that Dissertation entitled “Consumer satisfaction with mobile industry” which is submitted by me in partial fulfillment of the requirement for the award of PGDM to Delhi School of Professional Studies and Research, Delhi comprises only my original work and has not been submitted in part or full for any other degree or diploma of any university. If any material has been taken from an external source of information then it has been properly cited in text and duly acknowledged under references.
Rohan Agarwal
Acknowledgement
First of fall i would like to thank the delhi school of professional studies and research for giving me the opportunity to do research paper in their esteemed organization. I am highly obliged to Ms.Megha Jain(DSPSR faculty) for granting me to undertake my off-the-job training report titled consumer satisfaction with mobile industry
I would also like to express my thanks to all people under whose able guidance and direction, i