In the business world, the word “Kaizen” is one of the Japanese business jargons that means “changing for better” and it is what is what the business people now adays refer to it as “Continues Improvement”. Continues Improvement definition is the approach of improving organization’s processes and people, which need to be monitored to achieve a better performance, objectives and quality. It can be applied on business strategies, customers, services quality, structure, suppliers, distributors, partners and any business procedures. It leads to the organization to be more efficient and effective in doing businesses. The aim of this paper is to explain plan for continues improvement, processes and how to manage the work performance after apply it using “Pizza Hut” as an example.
Continues Improvement System Planning
It is noticeable that the term Quality Assurance (QA) is always connected to continue improvements in the business environments. Quality assurance is the process of checking and controlling the quality of services or products to know whether they are meeting the desired requirements when it is compared to the goals behind providing them. As a matter of fact, Quality Assurance can’t be considered a separate process from of continues improvement system; however it is part of it.
Pizza Hut is one of the well known franchise …show more content…
It was the first that came up with the concept of “30 minutes delivery.” Back in the eighties and after a deep market research, the company realized that the customer demand is increasing and they need to cover it otherwise other companies well. Thus, with the information technology team it came up with the idea of having a customer service center to receive all the orders from clients then transmitted to the nearest pizza hut store location that is close to the