I worked many jobs before I stated at CVS Pharmacy. I worked Dunkin Daunts, Citgo gestation, and restaurants, but I only stayed six months every other job because I do not like those career. However, in 2006 I started as cashier at CVS pharmacy. When I started at CVS, I was so happy because so many employees, team work, and I can grow my career up to store manager. After two years my manager notice my ability, and he promoted me as supervisor. Within four years I became assistant store manager. I received many recommendations about best customer service and good work. I love my career at CVS Pharmacy.
However, Last two years the store getting really bad reputation because the store does not have enough employees. Employee cannot complete their task on time, store manager pile the work for employee, “They just simply aren’t aware of what your existing workload is or how much work it …show more content…
If we cannot cover labor cost, the store unable to hire additional employee. However, customer service important every business, “One benefit of increase labor is improved quality (Ton 1). We have to have enough employees to provide quality of service to customer. As company our duty is provide best customer service to customer. if we provide best customer services the store can boost sales. According to Ton, Customer satisfaction is higher profit to the company. Every customer is investment to company. Another way to cover labor cost is that reduce the amount of shrink at store, “The billions of dollars worth of goods that seem to evaporate from stores each year though shoplifting (Barmash). We cannot control shoplifting in the store without an additional employee. If store has enough employees, we can cover cost of the shrink in the store. For example, keep on eye the customer with offering help, and put security case on high theft item. Also the store can reduce the out date product rotating the