Darrden Restaurants Incorporation Case Study
In 1938, Bill Darden opened his first restaurant called the Green Frog in Waycross, GA. In March 1968, Bill Darden and Joe R. Lee founded Darden Restaurants with the opening of the 1st Red Lobster in Lakeland, FL. In 1975, Joe R. Lee became Red Lobster’s president and in 1995 he was named the 1st Chairman and Chief Executive Officer (CEO) of Darden Restaurants, Incorporation (DRI). In 1995, DRI became a publically traded company1 and, as of 2015, Darden Restaurants, Inc. owns and operates over 1500 restaurants, employ 150,000 people and serve over 300 million meals a year in the United States and Canada. DRI portfolio includes: Olive Garden, LongHorn Steakhouse, Bahama Breese, The Capital Grille, Eddie V’s, Yard House, and Seasons 52. Red Lobster
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Lee founded Darden Restaurants, Inc. in 1975, Darden has dedicated to build and maintain a solid, people-oriented culture. DRI gives its success thanks to its employees who always try to please the guests providing memorable experiences. That is why DRI constantly try to provide a nurturing and sustaining environment for its 150,000 employees. DRI’s core vision is “to be a company that positively affects meaningfully more guests, employees, communities and business partners – a company that matters even more than we do today.”3 DRI’s employees are not only workers, they are an essential part of the company because they are the first contact with the company as soon as a guest step into any of the restaurants. Darden goal is to make the working place not just a job, but a place where employees can realize their personal and professional dreams. This method of developing people is the cornerstone of DRI’s business model and how DRI encourages superior performance from its employees. ‘DRI’s business mission can be further described by the words of Joe. R Lee, Chairman of Darden Restaurants; “We take pride in providing a terrific dining experience to every guest, every time, in every one of our restaurants. That is how we will be the best company in casual dining, now and for generations – to nourish and delight everyone we serve”’.4 Darden Restaurants, Inc. vision and mission impact the company and its employees positively. Darden employees are
Lee founded Darden Restaurants, Inc. in 1975, Darden has dedicated to build and maintain a solid, people-oriented culture. DRI gives its success thanks to its employees who always try to please the guests providing memorable experiences. That is why DRI constantly try to provide a nurturing and sustaining environment for its 150,000 employees. DRI’s core vision is “to be a company that positively affects meaningfully more guests, employees, communities and business partners – a company that matters even more than we do today.”3 DRI’s employees are not only workers, they are an essential part of the company because they are the first contact with the company as soon as a guest step into any of the restaurants. Darden goal is to make the working place not just a job, but a place where employees can realize their personal and professional dreams. This method of developing people is the cornerstone of DRI’s business model and how DRI encourages superior performance from its employees. ‘DRI’s business mission can be further described by the words of Joe. R Lee, Chairman of Darden Restaurants; “We take pride in providing a terrific dining experience to every guest, every time, in every one of our restaurants. That is how we will be the best company in casual dining, now and for generations – to nourish and delight everyone we serve”’.4 Darden Restaurants, Inc. vision and mission impact the company and its employees positively. Darden employees are