Marie had never been introduced to Richard and did not know the extent of care he required. Marie felt very uncomfortable and upset that she was not told or shown how to provide the correct level of personal care, this is unacceptable because if Marie is feeling uncomfortable then Richard may also feel uncomfortable or embarrassed which is unacceptable as he should be made to feel as comfortable as possible in his own home. Staff members were making jokes and laughing about Richard to Marie which is unacceptable in a care setting as it can be seen as abuse. Many different types of abuse can happen in a residential care home; verbal, physical, and mental or psychological abuse is seen as unacceptable, if people are found to be abusing a resident in any way then they can lose their job. To avoid this type of behaviour, there should be documents about the consequences of these actions, also verbal and written warnings should be given to any staff member who abuses a resident or another member of
Marie had never been introduced to Richard and did not know the extent of care he required. Marie felt very uncomfortable and upset that she was not told or shown how to provide the correct level of personal care, this is unacceptable because if Marie is feeling uncomfortable then Richard may also feel uncomfortable or embarrassed which is unacceptable as he should be made to feel as comfortable as possible in his own home. Staff members were making jokes and laughing about Richard to Marie which is unacceptable in a care setting as it can be seen as abuse. Many different types of abuse can happen in a residential care home; verbal, physical, and mental or psychological abuse is seen as unacceptable, if people are found to be abusing a resident in any way then they can lose their job. To avoid this type of behaviour, there should be documents about the consequences of these actions, also verbal and written warnings should be given to any staff member who abuses a resident or another member of