MGMT 610
University of Maryland University College
Case Study
Getting Results From Diversity Training – in Dollars and Cents. (2003). HR Focus, 80(1), 3-4
The Case Study deals with the effectiveness of diversity training at Nextel Communications, Inc. The case measures the results of increasing diversity awareness to the improvement of employee retention, satisfaction, and productivity. The study helped Nextel create intangible improvements in the culture and atmosphere.
Research Question How does diversity training affect the success of an organization in the 21st century?
Annotated Bibliography
Chavez, C. I., & Weisinger, J. Y. (2008). Beyond diversity training: A social infusion for cultural inclusion. Human Resource Management, 47(2), 331-350. Retrieved from http://ezproxy.umuc.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=32093948&login.asp&site=ehost-live&scope=site This editorial from the Human Resource Management describes the issues surrounding diversity training and the effect it has on contemporary organizations. The authors’ points out the current approaches used to implement diversity programs. The article …show more content…
The article discuss the practices and competencies for incorporating diversity with succession planning. The author provides recommendations for process improvements that are developed from the diversity and succession planning literatures and interviews of 27 human resource professionals from a broad range of industries. This article is a good resource for those organizations that need to be creative in developing programs to be successful in setting diversity plans in anticipation of the future racial composition of the United