1. Does Calveta's operating approach offer a sustainable competitive advantage? Explain your answer by analyzing Calveta's resources as shown beginning on page 111 of your textbook. Calveta’s operating approach is able to offer a sustainable competitive advantage for many reasons. First, Calveta was able to use its resources to provide greater value for its customers than its competitors could. They were able to build their local food teams and menus for each of its facilities individually. Calveta also distinguished itself from competitors through its cost-control model—“a mix of gourmet and skinflint,” as Jennifer Calveta described it (pg. 3). They were also able to distinguish themselves by highlighting other aspects of …show more content…
Are the five goals written in the S.M.A.R.T. way? If not re-write each goal to make it a S.M.A.R.T. goal. The first goal is: To provide the highest quality food and personalized service to the residents of the SLFs we serve.
The second goal is: To hew to the budgets of our SLF clients and our own company.
The third goal is: To innovate constantly, developing new service features as determinedly as new menu items.
The fourth goal is: To develop every Calveta employee to his or her full potential.
The fifth goal is: To grow profitably, generating the funds needed to generate even greater growth in future years.
5. Should Frank Calveta move forward with an expansion into the hospital sector? With the proposed acquisition? Explain your position in detail. Either of these options would be sustainable. Moving forward with the proposed acquisition would be better and easier than starting from scratch. Although upgrading is a huge cost the future profit should be more in return. Proceeding with the proposed acquisition would be a great choice considering the great quality of Calveta’s services and products. This would also mean more competition for companies in the