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Dutch Bangla Bank Atm Service Quality Research

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Dutch Bangla Bank Atm Service Quality Research
This paper is Prepaid By:

Name | id | Md. Asif, Sultanul Arefeen | 11-18454-1 | Hossain Md. Sharif | 11-18151-1 | Khan, Imtiaj Yafi | 10-16166-1 | Islam, Md. Tanvir | 10-16898-2 | Babu, Md. Ahsan Habib | 11-19211-2 |

This paper is prepaid for:

Dr. Nisar Ahmed
Associate Professor
& Director (MBA)
American International University-Bangladesh (AIUB)
Banani, Dhaka, Bangladesh

13th December, 2013
Dr. Nisar Ahmed
Course Instructor
Department of Research & Methodology,
American International University-Bangladesh (AIUB)
Banani, Dhaka, Bangladesh

Subject: Submission of report
Dear Sir,
We have much pleasure to submit this report entitled “Dutch Bangla Bank ATM Service Quality Research” a survey among Dhaka city which has been prepared in requirements of the Final Examination in Research & Methodology.

Dutch Bangla Bank ATM Service is one of the top ATM Service in Bangladesh .This report studies customer satisfaction level of Dutch Bangla Bank ATM Service and their service quality, problem and customer demand of their product.

Finally, we are truly grateful to you for giving us this pleasant opportunity to work on this report. Despite our all possible attempts, certain deficiencies may reside and we are sincerely regretting this.

Sincerely yours,
Md. Asif, Sultanul Arefeen Id-11-18454-1
Hossain Md. Sharif Id-11-18151-1
Khan, Imtiaj Yafi Id-10-16166-1
Islam, Md. Tanvir Id-10-16898-2
Babu, Md. Ahsan Habib Id-11-19211-2

Acknowledgment

Several people played an important role in the accomplishing of this thesis proposal. And we would like to acknowledge them here. First, we would like to thank Dr. Nisar Ahmed, our thesis adviser
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