Educational Services an Overview
Development of an Instrument to Assess Student Perceptions of the Quality of Tertiary Education in INDIAN Context
Suparswa Chakraborty
Educational services can be categorized into five parts: (a) primary education services; (b) secondary education services; (c) higher education services (i.e., education beyond secondary education includes all tertiary education); (d) adult education; and (e) other education services (e.g., liberal arts, business, professional). Such education and training encompass degree courses taken for college or university credits or non-degree courses taken for personal edification or pleasure or to upgrade work-related skills. Such education and training services can be provided in traditional institutional settings, such as universities or schools and in specialized institutions.
Higher (tertiary) education, adult education, and training services are expanding rapidly. These services include academic and training courses on information technology; languages; executive, management and leadership training and hotel and tourism education. They also include educational testing services and corporate training services. Many of these are practical courses for use on the job. Some can be used as credits toward degrees; and some are non-degree courses. Increasingly, educational institutions and publishers are teaming up with information technology companies and other experts to design courses of instruction on a variety of subjects. Large companies also are developing education and training courses to improve the skills of their employees and to keep them up to date on their latest products. Such services constitute a growing, international business, supplementing the public education system and contributing to global spread of the modern “knowledge” economy. Availability of these education and training services can help to develop a more efficient workforce, leading countries to an improved competitive position in the
Suparswa Chakraborty
Educational services can be categorized into five parts: (a) primary education services; (b) secondary education services; (c) higher education services (i.e., education beyond secondary education includes all tertiary education); (d) adult education; and (e) other education services (e.g., liberal arts, business, professional). Such education and training encompass degree courses taken for college or university credits or non-degree courses taken for personal edification or pleasure or to upgrade work-related skills. Such education and training services can be provided in traditional institutional settings, such as universities or schools and in specialized institutions.
Higher (tertiary) education, adult education, and training services are expanding rapidly. These services include academic and training courses on information technology; languages; executive, management and leadership training and hotel and tourism education. They also include educational testing services and corporate training services. Many of these are practical courses for use on the job. Some can be used as credits toward degrees; and some are non-degree courses. Increasingly, educational institutions and publishers are teaming up with information technology companies and other experts to design courses of instruction on a variety of subjects. Large companies also are developing education and training courses to improve the skills of their employees and to keep them up to date on their latest products. Such services constitute a growing, international business, supplementing the public education system and contributing to global spread of the modern “knowledge” economy. Availability of these education and training services can help to develop a more efficient workforce, leading countries to an improved competitive position in the