Employee Disengagement at work

Employee Disengagement in the Workplace

Table of Contents Executive Summary……………………………………………………………………………………………………… 3
1.0 Introduction…………………………………………………………………………………………………………………… 4
2.0 Scope and Significance of the Problem…………………………………………………………………………… 4
2.1 Employee Disengagement ……………………………………………………………………………………… 4
2.1.1 Resources…………………………………………………………………………………………………… 4
2.1.2 Corporate Culture……………………………………………………………………………………… 5
3.0 Causes………………………………………………………………………………………………………………………………… 5
3.1 Resources……………………………………………………………………………………………………………… 5
3.1.1 Employee Turnover………………………………………………………………………………………5
3.1.2 High Volume of Work……………………………………………………………………………………5
3.2 Corporate Culture……………………………………………………………………………………………. 5
3.2.1 Lack of Job Security…………………………………………………………………………………… 5
3.2.2 Lack of Social Events………………………………………………………………………………… 5
4.0 Solutions…………………………………………………………………………………………………………………………….. 6
4.1 Resources……………………………………………………………………………………………………. 6
4.1.1 Retention of Key Employees……………………………………………………………………… 6
4.1.2 Cross-Functional Training…………………………………………………………………………… 6
4.1.3 Liaise with Temp Agencies for Extra Support……………………………………………… 6
4.1.4 Re-evaluate Workload Expectations……………………………………………………………. 6
4.2 Corporate Culture…………………………………………………………………………………………………… 7
4.2.1 Recognize and Reward Employee Accomplishments…………………………………… 7
4.2.2 Form a Social Committee…………………………………………………………………………… 7
4.2.3 Transparency of Management’s Goals and Strategic Direction………………… 7
5.0 Conclusion ……………………………………………………………………………………………………………… 8
List of Appendices
Appendix A – Survey Questionaire……………………………………………………………………… 9
Appendix B – Survey Results……………………………………………………………………………… 11

EXECUTIVE SUMMARY

International Financial Data Services (IFDS) is currently experiencing employee disengagement after the recent mass layoff.