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Employee Engagement Has Been Perceived As A Significant Development In Providing Greater Commitment And Energy Benefiting Both The Organization And The Employee

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Employee Engagement Has Been Perceived As A Significant Development In Providing Greater Commitment And Energy Benefiting Both The Organization And The Employee
Employee engagement has been perceived as a significant development in providing greater commitment and energy benefiting both the organization and the employee. With reference to the literature, critically evaluate the impact of employee engagement on organizational performance.

Introduction
An unpredictable and challenging market and economic condition has forced many organizations to increase their level of competition. It forces them to develop competitive advantage through employee as valued resourced of organization. An organization needs engaged employee that not only satisfied but also willing to contribute that will benefit the success of organization and themselves.
This essay aims to evaluate impact of employee engagement on organizational performance as an important factor of business success.

Employee Engagement
Kahn (1990) defines personal engagement as “the harnessing of organization members’ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performance.”
Saks (2006) defines engagement as a “distinct and unique construct that consists of cognitive, emotional, and behavioural components that are associated with individual role performance. Furthermore, engagement is distinguishable from several related constructs, most notably organizational commitment, organizational citizenship behaviour, and job involvement.”
Employee engagement has similarities with commitment and Organizational Citizen Behaviour (COB) concepts. Robinson, Perryman, and Hayday (2004) distinguished that employee engagement is the result of two-way mutual relationship between employee and organization and engaged employee are expected to have awareness of business context even though it similar with those concepts.
In summary, employee engagement is two-way mutual relationship between employee and organization where an engaged employee presents positive psychological factors when



References: Aon Hewitt. (2014). 2014 Trends in Global Employee Engagement. [Online] Available from: http://www.aon.com/attachments/human-capital-consulting/2014-trends-in-global-employee-engagement-report.pdf. [Accessed: 3 March 2015]. Baumruk, R. (2006) Why Managers are Crucial to Increasing Engagement: Identifying Steps Managers Can Take to Engage Their Workforce. Strategic HR Review. [Online] 5. p. 24-27. Available from: https://www.insala.com/employee-engagement/why-managers-are-crucial-to-increasing-engagement.pdf. [Accessed: 2 March 2015]. Hay Group. (2010). Leadership Drives Retail Success for Arcadia Group’s Dorothy Perkins.[Online] Available from: http://www.haygroup.com/downloads/uk/misc/ssbyl_dp_singles_mc.pdf. [Accessed: 3 March 2015]. Kahn, W. A. (1990) Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Journal. [Online] 33. p. 692-724. Available from: http://www.jstor.org.ezproxye.bham.ac.uk/stable/256287?seq=1#page_scan_tab_contents. [Accessed: 1 March 2015]. Kemp, H. (2013) Employe Engagement & Business Productivity: Insight Paper. Asset Skills. [Online] Available from: http://www.thebuildingfuturesgroup.com/wp-content/uploads/2014/03/EmployeeEngagementandBusinessProductivityInsightPaperFinal03131.pdf. [Accessed: 3 March 2015]. Lockwood, N. R. (2007) Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role. Society for Human Resource Management. [Online] Available from: http://www.shrm.org/research/articles/articles/documents/07marresearchquarterly.pdf. [Accessed: 3 March 2015]. Markos, M. and Sridevi, M. S. (2010) Employee Engagement: The Key to Improving Performance. International Journal of Business and Management. [Online] 5. p. 89-96. Available from: http://www.myopinionatbesix.com/besixsurvey/media/besix-survey/pdf/4.-employee-engagement-the-key-to-improving-performance.pdf. [Accessed: 2 March 2015]. Rayton, B., Dodge, T. and D’Analeze, G. (2012) The Evidence: Employee Engagement Task Force “Nailing the Evidence” Workgroup. Engage for Success. [Online] Available from: http://www.engageforsuccess.org/wp-content/uploads/2012/09/The-Evidence.pdf. [Accessed: 2 March 2015]. Robinson, D., Perryman S., and Hayday S. (2004) The Drivers of Employee Engagement Report 408. Brighton: institute for Employment Studies. Saks, A. M. (2006) Antecedents and Consequences of employee engagement. Journal of Managerial Psychology. [Online] 21. p. 600-619. Available from: http://www.emeraldinsight.com.ezproxyd.bham.ac.uk/doi/pdfplus/10.1108/02683940610690169. [Accessed: 1 March 2015].

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