employee satisfaction
International Journal of Modern Engineering Research (IJMER) www.ijmer.com Vol.3, Issue.1, Jan-Feb. 2013 pp-523-529
ISSN: 2249-6645
A research work on Employee Satisfaction measurement with special reference to KRIBHCO, Surat
Ekta Sinha
Asst. Professor, Uka Tarsadia University, Gujarat
Abstract: This research work has been done to measure the satisfaction level of employees with special reference to
KRIBHCO, Surat. Today to sustain in such a competitive market its very important to retain good employees, that contribute towards the attainment of Organizational goal and customer satisfaction as well. Many researchers have worked in this area with different organizations but this kind of research work has not been done before in KRIBHCO, Surat. We went ahead in this research with sample size of 150 employees based on systematic sampling. Data was collected based on structured questionnaire method on Likert five point scale for 23 major variables which were reduced to five factors namely
Empowerment & Work Environment, Working Relation, Salary & Future prospects, Training & work Involvement and Job
Rotation. We found the employees to be satisfied on the basis of above said five factors. For the purpose of data analysis we used IBM SPSS 20. We performed factor analysis to reduce the data and non parametric tests as Kruskal-Wallis and Mann
Whitney Rank test. Chi-Square tests were performed to view the satisfaction level of the employees against each major variables found after dimension reduction. We also found that a few important factors that normally contribute to the employee satisfaction, didn’t have much influence on employee satisfaction in KRIBHCO, Surat, such as : welfare measures, role clarity, freedom of decision making and recognition at work. The innovativeness and creativeness of employees also took a back seat as far as satisfaction level was concerned.
Keywords: Job Satisfaction, role clarity, empowerment and job rotation.
I.
ISSN: 2249-6645
A research work on Employee Satisfaction measurement with special reference to KRIBHCO, Surat
Ekta Sinha
Asst. Professor, Uka Tarsadia University, Gujarat
Abstract: This research work has been done to measure the satisfaction level of employees with special reference to
KRIBHCO, Surat. Today to sustain in such a competitive market its very important to retain good employees, that contribute towards the attainment of Organizational goal and customer satisfaction as well. Many researchers have worked in this area with different organizations but this kind of research work has not been done before in KRIBHCO, Surat. We went ahead in this research with sample size of 150 employees based on systematic sampling. Data was collected based on structured questionnaire method on Likert five point scale for 23 major variables which were reduced to five factors namely
Empowerment & Work Environment, Working Relation, Salary & Future prospects, Training & work Involvement and Job
Rotation. We found the employees to be satisfied on the basis of above said five factors. For the purpose of data analysis we used IBM SPSS 20. We performed factor analysis to reduce the data and non parametric tests as Kruskal-Wallis and Mann
Whitney Rank test. Chi-Square tests were performed to view the satisfaction level of the employees against each major variables found after dimension reduction. We also found that a few important factors that normally contribute to the employee satisfaction, didn’t have much influence on employee satisfaction in KRIBHCO, Surat, such as : welfare measures, role clarity, freedom of decision making and recognition at work. The innovativeness and creativeness of employees also took a back seat as far as satisfaction level was concerned.
Keywords: Job Satisfaction, role clarity, empowerment and job rotation.
I.
References: Zaim Halil, Zaim Selim, “Measuring Employee Satisfaction in Small and Medium Sized Enterprises” , Faith University, Turkey Aziri Brikend (2011), “Job Satisfaction”, Management Research and Practice vol Wadhwa Singh Daljeet, Verghese Manoj & Wadhwa Singh Dalvinder, September (2011), “A Study on Factors Influencing Employee Job Satisfaction-A Study in Cement Industry of Chhattisgarh”, International Journal of Management & Business studies