1.0 Introduction
1.1 Purpose
1.2 Background
1.3 Scope
1.4 Methodology
2.0 Employee Turnover in Canadian Workplaces: An overview
2.1 Reasons for turnover 2.1.1 Availability of higher paying jobs 2.1.2 Lack of communication 2.1.3 Employees dissatisfied with job characteristics 2.1.4 Unsuccessful management style and culture of organization 2.1.5 Clashes of personalities 2.2 Problems associated with employee turnover 2.2.1 Administrative Expenses 2.2.2 Time expenses 2.1.3 Decreased customer service 2.1.4 Lack of staff 2.1.5 Customer Dissatisfaction 2.3 Strategies for reducing employee turnover 2.3.1 Be sufficient in recruitment and selection 2.3.2 Level the workload 2.3.3 Hold exit interviews 2.3.4 Show appreciation 2.3.5 Hold regular review sessions
3.0 Employee Turnover at Tim Horton’s, Goulds, NL
3.1 Reasons for turnover 3.1.1 Availability of higher paying jobs 3.1.2 Employees dissatisfied with job characteristics 3.1.3 Inconvenient Hours 3.1.4 Safety issues 3.2 Problems associated with employee turnover 3.2.1 Administrative Expenses 3.2.2 Time expenses 3.2.3 Loss of production 3.2.4 Loss of