Ballard integrated managed services (BIMS) is a contract company at Douglas Medical Center (DMC). The company provides food and hospitality services for both the patients and staff (University of Phoenix, 2015). Lately the moral of the staff has been a huge concern at BIMS due to the high turnover rate. The rate has been higher than usual and management feels moral has a huge role to play in the situation that is going on. BIMS has a total of 452 employees and has a 55 to 60% turnover rate. In the past 4 months the rate has climbed a to 64% turnover rate (University of Phoenix, 2015). The employees don’t seem to be motivated or happy with the current situation at the workplace. The use of sick leave has increased (University of Phoenix, 2015). The performance of the workers has become poor and has created a number of client complaints (University of Phoenix, 2015). In this report the Team will report a conclusion on the study of BIMS. The conclusion will report the final statistics of the survey given to the employees. After collecting data the team analyzed tables, charts, measurements and variability to conclude and share recommendations to management in the participating departments. This report will help BIMS with their issue within the organization.…
This article gives an explanation as to the ratio of the amount of patients versus the amount of availability of staff to service those patients/ clients. Staffing needs are part of the strategic planning process and also performance improvement. This article illustrates that staffing is one of the contributing problems towards poor performance within an organization. It is important to keep staff motivated…
Every health care facility has their own managers and leaders for the proper functioning of that facility. The prosperity and future lays on these managers and leaders by their plans on long term strategy implication.Inadaequate staffing or staff shortage leads a major safety threat to patients as well as for the staff and as whole the total positive out come the facility. The staff shortage and increasing turn over results a significant reduction of beds available for service, cost increases and the quality of care delivered is decreasing. Identifying and maintaining adequate number of staff is very vital for the safe patient care delivery. One reason for this issue is aging force. Majority of nurses are aged and going to be retried soon. Another reason is nurses gets burned out because nursing is a very stressful job both physically and emotionally. The current economy status, massive reduction on nursing budget resulted on shortage of nurses. Also unsatisfied and poor working environment, increased work load leads increase absenteeism among staff. The increased workload affects the performances of staff and ultimately, the quality of nursing care will impact negatively. If the staff feel that they are not cared for, then it is difficult to take care their patients. Nurses likes to work in an environment with less stress and where they feel more esteemed.…
The changes in healthcare have also caused some deltas to the industry. Some of the pressures that are seen as deltas to healthcare are due to the reimbursement costs for the visit or treatment a patients has been provided. With the anticipations of lower reimbursement costs and a percentage of that reimbursement being based on a patient satisfaction survey makes it much more difficult for healthcare agencies. Most healthcare agencies have been making significant changes to be able to survive the lower reimbursement rates. With these changes caused for healthcare worker to be laid off, and for others to do more with less. The “More with less” practice is difficult because facilities are working with less staff and are still trying to run the operations as if it were fully staffed while having to deal with the increase of patient visits. The model ”more with…
The shortage of nursing staff then promotes to the issue of poor job satisfaction rates that then result in turnover among staff members. This occurs due to the added stress of caring for too many patients at one time and not having the time that it takes to communicate effectively among staff members for the well-being of the patient.…
The business model acquired by the hospitals has led to the fragmentation of health care. The shrinking budgets of hospitals and a profit motive preceded to reduction of the number of nurses employed by direct lay-offs, converted many jobs to part time and adopted policies to reduce costs. So, as the demand for nurses has not changed, patient acuity has increased resulting in greater work place demand, paperwork, turnover, overtime and burnout (Reineck and Furino, 2005); The increasing exhaustion and burnout increased nurses’ frustration, which led many nurses to exit the profession. The problem of shortage of nurses is not only confined to Canada but also is global. World Health Organization (2006) estimates that the global shortage of health…
Report Outline 1.0 Introduction 1.1 Purpose 1.2 Background 1.3 Scope 1.4 Methodology 2.0 Employee Turnover in Canadian Workplaces: An overview 2.1 Reasons for turnover 2.1.1 Availability of higher paying jobs 2.1.2 Lack of communication 2.1.3 Employees dissatisfied with job characteristics 2.1.4 Unsuccessful management style and culture of organization 2.1.5 Clashes of personalities 2.2 Problems associated with employee turnover 2.2.1 Administrative Expenses 2.2.2 Time expenses 2.1.3 Decreased customer service 2.1.4…
A) Continue to build a strong relationship and family to show my children a great example of…
This is an explanation that points to the different employees that the healthcare organizations need, for the organization to work in an efficient manner. The health care workers at a professional level who provide direct health services such as doctors, nurses, pharmacists and laboratory technicians or those who offer support services such as financial officers, cooks, drivers and cleaners are integral to the organization. According to a World Health Organization (WHO) report, a shortage in just one part of that complex web of workers can stop other parts from functioning at their best. A perfect example is at the hospital where I work, there has been a few times when there has been no house keeper to cover the floor because they felt sick and had to leave. On few occasions it has created some problems whereby there was no one to do their work, because housekeeping supervisor could not find any one to cover that shift and it became a problem in a number of ways you could imagine. There was no house keeper to throw the trash that was filled up, no one to mop the dirty floors and clean the toilets. All the nurses and the doctors were busy with the patients and it was difficult to find time to start doing the house keeping work. I believe every job is very important whether professional of or unprofessional, we all do different tasks in the health care field to reach one common goal of impressing our consumers or…
Sixty-nine percent of health care organizations report having moderate to substantial difficulty retaining employees with critical skills, compared with 43% of organizations across all industries, according to a reports by Watson Wyatt Worldwide and the American Society for Healthcare Human Resources Administration reports. Jamie Hale of Watson Wyatt said the high-stress condition in hospitals explains why some workers want to leave. Chronic shortages of nurses and physical therapists needed at hospitals and clinics heighten employee retention problems. Health care workers almost always have job opportunities abroad. For example, a pharmacist could work at a retailer instead of a hospital and a nurse could work for a health insurer. In addition, the report -- which is based on survey responses from 110 health organizations -- finds that 42% of health care organizations offer comprehensive reward strategies, such as retirement plans and vacations, compared with 70% of other industries (Hale, 2010). This paper will be used to better understand the challenges involved in recruiting and retaining qualified employees to replace the large number of employees who recently retired or are reaching retirement age in the coming years. The healthcare industry and the public have an interest in ensuring that trained, qualified employees are available to work.…
After reading about Plastec within the past three weeks, we have learned that the company is dealing with a high employment turnover rate, and employees with job apathy, whom feel that their present job at Plastec is a dead-end job, believing they have little chance of ever being promoted within the company. Moreover, there has been an issue of male employees telling off- color- jokes, and making sexual comments against women; they did not realize that their actions caused the women and minority employees to feel uncomfortable, and in-turn, seek employment elsewhere. Roy and John, themselves, also passed judgment on the Hispanic women, assuming that the Hispanic women didn’t feel “comfortable” being a supervisor. And to add insult-to-injury, they had the audacity to discriminate against hiring Asian workers, because they were hard to understand. That said, all of the above mentioned discrimination instances, could have caused Plastec to get sued over the lack of diversity in the workplace and sexual harassment, facing lawsuits based on the equal employment opportunity act, which states, discrimination is based on race, gender, or some other factors (Mathis, RL and Jackson, J.H. 2008); specifically focusing on the race and gender discrimination.…
However, in 2007 the average nurse turnover rate in hospitals increased to 27.1% (AACN, 2008). The high turnover and absentee rates in the nursing profession are not simply problems in America, but other countries as well. This shortage in nurses, both in the U.S. and abroad, is causing a dilemma in the healthcare system because it is becoming increasingly difficult to attract young individuals to a career of high turnover and stress. It is also affecting the care given to patients, and the ability of nurses to adequately do their job (Aiken, Clarke, & Sloane, 2002).…
One main reason is when employees aren’t fully using their abilities, they are more likely to quit. Firstly, when employees are underutilized, hospitals suffer because they are not maximizing the results they can obtain from the employees. Management often contributes to the problem by failing to recognize the valuable skills their employees possess; and neglect their other skills. Secondly, as we can see, many hospitals feel that once they have hired doctors they will always be a doctor. They are not given the opportunity to demonstrate their other skills. This is a serious problem because when employees aren’t fully using their skills they are unhappy, and less productive.…
Write a paper of no more than 1,400 words that evaluates alternatives an organization must consider to realize growth.…
2. If you became the new manager at a restaurant with high employee turnover, what actions would you take to increase retention of employees?…