INTRODUCTION
1.1 GENERAL INTRODUCTION
In a highly competitive market it is a great challenge for an industry to be amongst the list of top industries in a country like India. If the target goal is to be achieved there must be good industrial relations between management and labourers. From the time of production to sale of product, each and every member from the high level of executive to low level of worker should work together.
Once the problems arise between the workers and management then the industry will be in great difficulty, some time the company will be trapped and pull down from its shutter and walk out of the market. So it is the job of the management to create situation which should always be satisfactory to both parties. It is not easy for the management to create such situation because the problem may be many kinds. The role of management is to identify the root cause of the problem and then they should take initiative to solve the identified problems. The management should not look into only the economic growth of the company alone but also consider labourers’ needs and wants because they are the people who are engaged in the full manufacturing process of the each product. The money and the wage is not the sole factors to improve the condition of the working class but labour welfare measures are regarded to be good investment by the employers for improving the industrial efficiency which leads to greater development of the industry.
The social concept of welfare implies the welfare of man, his family and his community. All these three aspects are inter-related and work together. The economic aspect of welfare covers the economic development by increasing production and productivity.
1.2 INDUSTRY PROFILE
All India Airconditioning & Refrigeration Association popularly known as "AIACRA" was established in the year 1961. The Association is a dynamic service organization playing a pivotal role at various