Contents
Introduction 3 About SAP 3 Literature Review 4 ASAP Methodology 4 Critical Success Factors 5 Analyzing SAP ERP 's success in Steel Industry 8 Case Study: Tata Steel 8 Case Study: Jindal Stainless Ltd. 15 Conclusion 17 References 18
Introduction
In order to eliminate the problems associated with legacy systems, a new breed of software systems, called Enterprise Resource Planning (ERP), was created. These systems provide a single source of data with designed integration between different functional modules (for example, Accounting, Sales and Distribution, Materials Management, Production planning, etc.). These ERP systems are customized using the table-driven customization method, which provide a common set of data source to the whole organization. Due to table settings instead of old-fashioned hard-coded program logic, new and changed business requirements are rapidly implemented and tested in the system. There are various ERP products available today for example from SAP, Oracle, PeopleSoft, JD Edwards, Salesforce.com, Baan, Microsoft, and HP to name a few.
With hundreds of companies implementing the ERP systems to make their business more efficient only few are very successful in implementing them. According to a survey done by Gartner only 60% of companies implementing ERP system claim they got expected benefits. In general an implementation is considered successful if it is done within budget and time with meeting all the preset implementation goals as measured by ROI, etc. Also, it is important to understand that delivering an ERP system on time and budget doesn’t make sense if no one in the company uses it.
In any ERP implementation lots of variables are involved like personnel (business side, technical side, support side, users), implementation partner (for e.g., IBM, Accenture, Cap Gemini, Delloite, Wipro, independent
References: Sood, B. (2002) An ERP and a steely resolution. Network Magazine. Retrieved August 14, 2006 from http://www.networkmagazineindia.com/200210/case5.shtml SAP ERP customer references. Retrieved (2009, March 15) from http://www.sap.com/usa/solutions/businesssuite/erp/customers/ Tanmay Roy, IT interventions in the Steel Industry. Express Computer. Retrieved August 02, 2010 from http://www.expresscomputeronline.com/20100802/casestudy01.shtml SAP ERP customer successes Jindal Stainless Ltd. Retrieved (2012, March 09) from http://www.sap.com/india/about/company/successes/pdfs/Jindal_Steel.pdf Critical success factors for implementing enterprise portals: comparison with ERP implementations, Ulrich Remus, Business Process Management Journal, Vol. 13 No. 4, 2007 ERP implementation through critical success factors’ management, Olivier Francoise, Mario Bourgault and Robert Pellerin, Business Process Management Journal, Vol. 15 No. 3, 2009 Project management: a case study of a successful ERP implementation, Fergal Carton, Frederic Adam and David Sammon, International Journal of Managing Projects in Business Vol. 1 No. 1, 2008 So you’re thinking of buying an ERP? Ten critical factors for successful acquisitions, Jacques Verville and Christine Bernadas and Alannah Halingten, Journal of Enterprise Information Management Vol. 18 No. 6, 2005 Successful enterprise resource planning implementation: taxonomy of critical factors, Shahin Dezdar and Ainin Sulaiman, Industrial Management & Data Systems Vol. 109 No. 8, 2009