Essay
Holiday representative:
Resort representatives look after and address the concerns of holidaymakers. The majority of resort representatives work overseas.
Resort representatives are employed by holiday resorts to promote activities and liaise with guests. As a resort representative, it will be your job to meet and greet visitors, answer questions, accompany guests on excursions and participate in events. Most representatives work on a seasonal basis and, whilst wage rates can vary, the opportunity to live (and often party) at some of the world’s most sought-after holiday destinations serves as an important incentive for many individuals wishing to enter this occupation.
Salary
Wages within this sector depend largely on your level of experience. Most representatives earn about £11,000 per annum, but experienced representatives can earn up to £15,000. Your employer is likely to cover the cost of accommodation and insurance, and opportunities may also be available for earning commission (such as by selling tickets for tours). However, this is likely to depend on the resort in question and the leniency of the employer.
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Responsibilities
As a resort representative, you will be required to meet guests on arrival and accompany them to their hotel accommodation. You will also need to provide them with information about resort facilities and the entertainment on offer in addition to attending these events yourself. You’ll also need to be on hand to answer guests’ questions and deal with problems as they arise, such as lost passports and accidents. You might be required to take on tasks of a more administrative nature as a part of the job, including arranging excursions and car hire services.
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Qualifications
Resort representatives don’t require any specific qualifications. However, employers will generally expect you to have good GCSEs, especially in Maths and English. BTEC degrees in Hospitality Management and Travel and Tourism are looked on
Resort representatives look after and address the concerns of holidaymakers. The majority of resort representatives work overseas.
Resort representatives are employed by holiday resorts to promote activities and liaise with guests. As a resort representative, it will be your job to meet and greet visitors, answer questions, accompany guests on excursions and participate in events. Most representatives work on a seasonal basis and, whilst wage rates can vary, the opportunity to live (and often party) at some of the world’s most sought-after holiday destinations serves as an important incentive for many individuals wishing to enter this occupation.
Salary
Wages within this sector depend largely on your level of experience. Most representatives earn about £11,000 per annum, but experienced representatives can earn up to £15,000. Your employer is likely to cover the cost of accommodation and insurance, and opportunities may also be available for earning commission (such as by selling tickets for tours). However, this is likely to depend on the resort in question and the leniency of the employer.
[pic]
Responsibilities
As a resort representative, you will be required to meet guests on arrival and accompany them to their hotel accommodation. You will also need to provide them with information about resort facilities and the entertainment on offer in addition to attending these events yourself. You’ll also need to be on hand to answer guests’ questions and deal with problems as they arise, such as lost passports and accidents. You might be required to take on tasks of a more administrative nature as a part of the job, including arranging excursions and car hire services.
[pic]
Qualifications
Resort representatives don’t require any specific qualifications. However, employers will generally expect you to have good GCSEs, especially in Maths and English. BTEC degrees in Hospitality Management and Travel and Tourism are looked on