Evaluation of Employees’ Job Satisfaction and Role of Gender Difference: an Empirical Study at Airline Industry in Iran

International Journal of Business and Social Science

Vol. 3 No. 7; April 2012

Evaluation of Employees’ Job Satisfaction and Role of Gender Difference: An
Empirical Study at Airline Industry in Iran
Sadegh Rast
Faculty of Management and Human Resource Development
Universiti Teknologi Malaysia
81300, Johor, Malaysia.
Azadeh Tourani
Faculty of Management and Human Resource Development
Universiti Teknologi Malaysia
81300, Johor, Malaysia.
Abstract
This purpose of this study is to determine level of employees’ job satisfaction and to investigate effect of gender on employees’ job satisfaction. Important factors that have an impact on job satisfaction are supervision, relationship with co-workers, present pay, nature of work, and opportunities for promotion. Data for this study was collected from employees of three private airline companies in Iran. Descriptive analysis performed to determine level of employees’ job satisfaction. In addition, independent-sample t-test was utilized to empirically test relationship between employees’ job satisfaction and their gender. Findings suggest that employees are moderately satisfied with their job and there is no significant difference between male and female employees’ job satisfaction. Keywords: Employees‟ Job Satisfaction, Gender, Airline, Iran
1. Introduction
Organizations strongly desire job satisfaction from their employees (Oshagbemi, 2003). Due to important role of human resource on organization performance, they try to keep employees satisfied. Satisfied employees would produce superior performance in optimal time which leads to increase profits. When employees are satisfied with their work, would be more creative and innovative and offer advances that allow company to evolve positively over time with changes in market conditions. On the other hand, a lack of job satisfaction results in a low level of employee commitment that, in turn, affect performance and the achievement of organizational goals. Farrell and
Stamm

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