express my annoyance at the main wiew of your restaurant yesterday.
Dear Sir or Madam,
I am writing to express my annoyance at the main wiew of your restaurant yesterday. I chose your restaurant to invite three of my important business clients, i have read "Best Restaurants in Britain 2000", but the reality was far from its you were proomising.
First, as stated in the guide book, you had a variety of meals at the menu. However, only two plates with meat and one with fish were on offer yesterday. This deeply disapointed my guests. Therefore, we chose first, main dish and dessert à la carte, but it was not very easy. Many were unavailable; e.g. we did not have another choice than onion soup and seafood salad for first.
Furthermore, the meals were not served at the same time. About five minutes after a rump steak was put on the table for one of my clients, and no other plates had been served yet. Therefore, he had to start alone. I asked your staff to bring all the other meals soon and in another five minutes only two, including my grilled salmon, were brought to us. When the other one, steamed trout, was put on the table, the client who ate the rump steak had almost finished.
Finally, the beef steak my client had was overcooked, although he asked for a medium-cooked beef steak.
On paying the bill, I complained about this inconvenience to your head waiter, but he asked me to contact you directly in writing*. I feel that a refund of at least £200, which is half of our bill, would be appropriate. I look forward to receiving a satisfactory reply within 14 days*.
Yours sincerely,
I am writing to express my annoyance at the main wiew of your restaurant yesterday. I chose your restaurant to invite three of my important business clients, i have read "Best Restaurants in Britain 2000", but the reality was far from its you were proomising.
First, as stated in the guide book, you had a variety of meals at the menu. However, only two plates with meat and one with fish were on offer yesterday. This deeply disapointed my guests. Therefore, we chose first, main dish and dessert à la carte, but it was not very easy. Many were unavailable; e.g. we did not have another choice than onion soup and seafood salad for first.
Furthermore, the meals were not served at the same time. About five minutes after a rump steak was put on the table for one of my clients, and no other plates had been served yet. Therefore, he had to start alone. I asked your staff to bring all the other meals soon and in another five minutes only two, including my grilled salmon, were brought to us. When the other one, steamed trout, was put on the table, the client who ate the rump steak had almost finished.
Finally, the beef steak my client had was overcooked, although he asked for a medium-cooked beef steak.
On paying the bill, I complained about this inconvenience to your head waiter, but he asked me to contact you directly in writing*. I feel that a refund of at least £200, which is half of our bill, would be appropriate. I look forward to receiving a satisfactory reply within 14 days*.
Yours sincerely,