1.1 Introduction-Faber-Castell Company
Faber-Castell was founded in 1761 as a pencil factory which is owned and managed by the eighth-generation family member Count Anton Wolfgang von Faber-Castell. It is the world's oldest manufacturer of writing instruments, makes nearly 2 billion pencils a year.
Faber-Castell Malaysia was established in 1978. It started to produce natural rubber and PVC-FREE erasers back in 1980. It has become one of the largest eraser manufacturers in the world producing over 500 million pieces of erasers a year. In 1993, a new factory was built in Subang Jaya near Kuala Lumpur. Apart from being the first producer in Malaysia to manufacture writing instrument with GEL technology, this production facility also started manufacturing refillable markers and highlighters in 2010.
Keeping up with the company's philosophy of being innovative and competent, Faber-Castell Malaysia achieved many recognized certifications such as the ISO 9001, ISO 14001 and SIRIM. In addition, Faber-Castell Malaysia had also been selected as the SUPER BRAND in 2002 for stationery industry in Malaysia and chosen as the official supplier for stationery products to the 16th Commonwealth Games held at Kuala Lumpur in 1998. Due to its excellent innovation in product development, Faber-Castell Malaysia also won the ISPA award in 2007, the IF Design and Promotional Gifts Award 2008 for the Sleeve eraser. In addition, it won the PBS award in 2008 for its Kosmo eraser too.
To cope with its rapid development, Faber Castell Malaysia moved into its latest factory in September 2002. Officiated on November 13 2002, one of the factory's special features is the Pencil Tower housing Malaysia's Tallest Pencil.
Lastly, Faber-Castell is also the first company in the stationery business to agree to a social charter that serves as a guiding principal for the staff welfare. On October 11, 2004, a collective agreement was signed between its staff union and Faber-Castell Malaysia.