Facilities Operations and Management
Unit 18 Facilities Operations and Management
Task 1
Envisage about scenario that you were one of the directors of a hotel as stated below. Search information about the hotel facilities and the operational responsibilities of a facilities manager.
Tai O Heritage Hotel is a small sized 3-star hotel located at the northwest of Lantau Island. The building was a police station which was built on the small hill next to a ferry pier about 90 years ago. It ceased to operate in 2002. Hong Kong Heritage conservation Foundation Limited restored the site and renovated it into a modern hotel with the right facilities and services. Introduction of Tai O Heritage Hotel
Tai O Heritage Hotel is located in Tai O. Before it developed into the hotel, it is a police station on the small hill next to Tai O Ferry Pier. It is to reinforce the police forces on Lantau Island. As it is one of the earliest police stations on the outlying islands of Hong Kong, it was established to combat pirates prevalent in the neighboring waters. Yet, the policemen’s lives did not centre around crime as such, rather, it served as administrative centre. The police had quite a community role of the rural setting in Tai O. They were brought into help with family disputes and arguments between villagers. The Tai O Heritage Hotel is a colonial-style parlour, represents the vintage architectural charm of the late 19th century. Preserving the original beauty of the Old Tai o Police Station, the Tai O Heritage Hotel is well-appointed and classically furnished. Guests can experience an authentic taste of a historical heritage which is not commonly seen elsewhere. In its efforts to minimize the impact of renovation on the existing structure, the Tai O Heritage Hotel has spared no expenses in restoring the original beauty of the Old Tai O Police Station.
1.1
Think of a situation that you are one of the directors of the hotel management team. Please suggest a plan to assess the
Task 1
Envisage about scenario that you were one of the directors of a hotel as stated below. Search information about the hotel facilities and the operational responsibilities of a facilities manager.
Tai O Heritage Hotel is a small sized 3-star hotel located at the northwest of Lantau Island. The building was a police station which was built on the small hill next to a ferry pier about 90 years ago. It ceased to operate in 2002. Hong Kong Heritage conservation Foundation Limited restored the site and renovated it into a modern hotel with the right facilities and services. Introduction of Tai O Heritage Hotel
Tai O Heritage Hotel is located in Tai O. Before it developed into the hotel, it is a police station on the small hill next to Tai O Ferry Pier. It is to reinforce the police forces on Lantau Island. As it is one of the earliest police stations on the outlying islands of Hong Kong, it was established to combat pirates prevalent in the neighboring waters. Yet, the policemen’s lives did not centre around crime as such, rather, it served as administrative centre. The police had quite a community role of the rural setting in Tai O. They were brought into help with family disputes and arguments between villagers. The Tai O Heritage Hotel is a colonial-style parlour, represents the vintage architectural charm of the late 19th century. Preserving the original beauty of the Old Tai o Police Station, the Tai O Heritage Hotel is well-appointed and classically furnished. Guests can experience an authentic taste of a historical heritage which is not commonly seen elsewhere. In its efforts to minimize the impact of renovation on the existing structure, the Tai O Heritage Hotel has spared no expenses in restoring the original beauty of the Old Tai O Police Station.
1.1
Think of a situation that you are one of the directors of the hotel management team. Please suggest a plan to assess the
References: 1. Booty, F. (2010). Facilities Management. Amsterdam: Elsevier 2. Atkins, B. and Brooks, A. (2009). Total Facilities Management. (3rd Ed.) Chichester UK: Wiley Blackwell. 3. Cotts, D.; Roper, K. and Payant, R. (2010). The Facility Management Handbook – Organizing the Department. New York: AMACOM. 4. Mudrak, T., Wagenberg, V. and Wubben, E. (2004). “Assessing the innovative ability of FM teams: a review” , Facilities, Vol. 22 Nos. 11/12, 5. Facilities Management [online] http://en.wilipedia.org/wiki/Facility_management 6. The Hong Kong Institute of Facility Management [online] http://www.hkifm.org.hk/public_html/