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facility management
Facility management (or facilities management or FM) is an interdisciplinary field devoted to the coordination of space, infrastructure, people and organization, often associated with the administration of office blocks, arenas, schools, convention centers, shopping complexes, hospitals, hotels, etc. However, FM facilitates on a wider range of activities than just business services and these are referred to as non-core functions. Many of these are outlined below but they do vary from one business sector to another. In a 2009 Global Job Task Analysis the International Facility Management Association (IFMA) identified eleven core competencies of facility management. These are: communication; emergency preparedness and business continuity; environmental stewardship and sustainability; finance and business; human factors; leadership and strategy; operations and maintenance; project management; quality; real estate and property management; and technology.

FM has become highly competitive, subject to continuous innovation and development, under pressure to reduce costs and to add value to the core business of the client organisation where possible.[1]

Facility management is supported with training and professional qualifications often co-ordinated by FM institutes or associations, and a limited number of formal degree programs exist at both undergraduate and graduate levels.

Contents

1 Role of the facilities manager 1.1 Health and safety 1.2 Fire safety 1.3 Security 1.4 Maintenance, testing and inspection 1.5 Cleaning 1.6 Operational 1.7 Tendering 1.8 Commercial property management 1.9 Business continuity planning 1.10 Space allocation and changes 2 Europe 3 Hong Kong 4 See also 5 References

Role of the facilities manager

The FM sector acts as an umbrella, horizontally oriented market. It currently represents about 5% of global GDP.[citation



References: Jump up Jump up ^ Mudrak, T., Wagenberg, A.V. and Wubben, E. (2004), “Assessing the innovative ability of FM teams: a review”, Facilities, Vol. 22 Nos 11/12, pp. 290–5. Jump up Jump up ^ David Cotts; Kathy Roper; Richard Payant (2010). The Facility Management Handbook - Organizing the Department. New York: AMACOM. p. Chapter 2. Jump up Jump up ^ Brian Atkins; Adrian Brooks (2009). Total Facilities Management (3rd ed.). Chichester UK: Wiley Blackwell. p. 119 to 130. Jump up Jump up ^ Gorden, Robert (2008). Start and Run a Successful Cleaning Business. Oxford: How to Books. p. 74. ISBN 9781845282844. Jump up Jump up ^ Booty, Frank (2010). Facilities Management. Amsterdam: Elsevier. p. 295. Jump up Jump up ^ Alexi Marmot, Joanna Eley; “Office space planning: designing for tomorrow 's workplace” McGraw Hill P91

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