Class Exercise
Name: __________________________
1. _____________________ is an important concept since it has a widespread influence on the behaviors and actions of employees. It represents a powerful force on an organization’s strategies, structures and systems, the way it responds to change and ultimately, how well the organization performs.
2. ________________ is the act of giving a third-party the responsibility of running what would otherwise be an internal system or service.
3. The value chain of any organization can be divided into primary activities and support activities, each of these activities can be considered as adding value to an organization’s products or services. The primary activities of the value chain are ____________, ___________, ___________, ________________ and __________. The secondary (or support) activities of the value chain are ____________, _______________, ___________________ and __________________.
4. _________________ is based on one or a few powerful central individual, often dynamic entrepreneurs, who keep control of all activities and make all the decisions.
5. __________________ is the degree to which members of society feel uncomfortable with risk, uncertainty and ambiguity, and feel threatened by unusual situations.
6. ______________________________ assumes that individuals possess particular personal characteristics or traits that make them into effective leaders.
7. The ________________________ is used to categorize environmental influences into four headings that can be used to assess the external factors, such as politics, economy, social and technology, which might impact on the organization’s development in the future.
8. ______________________ is the extent to which people are supposed to take care of themselves and be emotionally independent from others and reflects the values for a loosely knit social framework. This tends to be true for the United States, Canada, Britain