Finance
Journal of Internet Banking and Commerce
An open access Internet journal (http://www.arraydev.com/commerce/jibc/) Journal of Internet Banking and Commerce, April 2012, vol. 17, no. 1 (http://www.arraydev.com/commerce/jibc/)
INTERNET BANKING: CONTENT ANALYSIS OF SELECTED INDIAN PUBLIC AND PRIVATE SECTOR BANKS’ ONLINE PORTALS
Tejinderpal Singh Assistant Professor, University Business School, Panjab University Chandiagrh, India Postal Address: #32, T-II, Panjab University Campus, Sector 25, Chandigarh Author 's Personal/Organizational Website: www. ubs.puchd.ac.in Email: tejinderubs@gmail.com Dr. Tejinderpal Singh is associated with University Business School, Panjab University as an Assistant professor for the last six years. He has number publications in national and international Journals of repute. He has attended and presented more than thirteen papers in National and International conferences. His teaching interest includes Marketing management, Internet marketing, Services Marketing, Consumer Behaviour and e-commerce. He is also serving as Chief Editor of International Journal of Marketing and Business Communication. Manpreet Kaur Assistant Professor, Guru Gobind Singh College for Women, Sector-26 , Chandigarh, Postal Address: Guru Gobind Singh College for Women, Sector-26 ,Chandigarh ,India Email: manpreetkaurleo@yahoo.co.in Mrs. Manpreet Kaur has been working as Assistant Professor with Guru Gobind Singh College for Women Sector- 26, Chandigarh, for the last 7 years. Overall she is having 13 years of teaching experience. She is pursuing her doctorate in marketing stream from University Business School, Panjab University, and Chandigarh. She has presented number of papers at National level seminars.
Electronic copy available at: http://ssrn.com/abstract=2131598
JIBC April 2012, Vol. 17, No. 1
-2-
Abstract
Advancement in technology has played an important role in the distribution strategy of commercial banks. Banks distribute their products
An open access Internet journal (http://www.arraydev.com/commerce/jibc/) Journal of Internet Banking and Commerce, April 2012, vol. 17, no. 1 (http://www.arraydev.com/commerce/jibc/)
INTERNET BANKING: CONTENT ANALYSIS OF SELECTED INDIAN PUBLIC AND PRIVATE SECTOR BANKS’ ONLINE PORTALS
Tejinderpal Singh Assistant Professor, University Business School, Panjab University Chandiagrh, India Postal Address: #32, T-II, Panjab University Campus, Sector 25, Chandigarh Author 's Personal/Organizational Website: www. ubs.puchd.ac.in Email: tejinderubs@gmail.com Dr. Tejinderpal Singh is associated with University Business School, Panjab University as an Assistant professor for the last six years. He has number publications in national and international Journals of repute. He has attended and presented more than thirteen papers in National and International conferences. His teaching interest includes Marketing management, Internet marketing, Services Marketing, Consumer Behaviour and e-commerce. He is also serving as Chief Editor of International Journal of Marketing and Business Communication. Manpreet Kaur Assistant Professor, Guru Gobind Singh College for Women, Sector-26 , Chandigarh, Postal Address: Guru Gobind Singh College for Women, Sector-26 ,Chandigarh ,India Email: manpreetkaurleo@yahoo.co.in Mrs. Manpreet Kaur has been working as Assistant Professor with Guru Gobind Singh College for Women Sector- 26, Chandigarh, for the last 7 years. Overall she is having 13 years of teaching experience. She is pursuing her doctorate in marketing stream from University Business School, Panjab University, and Chandigarh. She has presented number of papers at National level seminars.
Electronic copy available at: http://ssrn.com/abstract=2131598
JIBC April 2012, Vol. 17, No. 1
-2-
Abstract
Advancement in technology has played an important role in the distribution strategy of commercial banks. Banks distribute their products
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