Flextime Memo
Date: Nov. 16, 2010
To: County Commissioners – City of Creve Coeur
From: Vaishnavi, Human Resource Director – City of Creve Coeur
Subject: Expanding Flextime Proposal
I would like to propose a plan to expand customer service hours by 15%, cut our cost by 30% as well as decrease Attrition rate by 50% and improve employee morale at NO ADDITIONAL COST.
This report presents a proposal to expand flextime in the Creve Coeur County Government offices to accomplish all of the above goals.
The Current Problem
County Government offices are currently open from 9am to 5pm. Employees have limited flextime in that they can come in half an hour early or leave half an hour late. However some employees want to start at 6am so they can leave at 2 pm; a few others would prefer to start at 11am and leave at 7pm. In the past few months, we have had an increase in the attrition rate from 10% to 25%. Feedback from our survey indicates the main reason for this is the limited flextime.
Proposed Solution
I recently met with the HR directors from St Charles and Jefferson counties and learned that they had the same problem, as well as the same request for expanded flextime from their employees. By increasing the flextime they have noticed a major drop in the attrition rate from 20% to 5%.
Potential Disadvantages
The following are the disadvantages
1. Staff Meetings: How to hold staff meetings or supervise our staff members if everyone works different hours.
Solution: Regardless of their start time, all the employees will be present in the office from 12pm – 2 pm; we can hold our staff meetings during these hours.
2. Service to Customers: How to ensure that we are available to serve the public if our employees work on such flexible hours?
Solution: Expanded flextime would actually allow us to expand our open hours (E.g., 8am – 6pm), which would be helpful for taxpayers who also have to work 9am – 5pm.
To: County Commissioners – City of Creve Coeur
From: Vaishnavi, Human Resource Director – City of Creve Coeur
Subject: Expanding Flextime Proposal
I would like to propose a plan to expand customer service hours by 15%, cut our cost by 30% as well as decrease Attrition rate by 50% and improve employee morale at NO ADDITIONAL COST.
This report presents a proposal to expand flextime in the Creve Coeur County Government offices to accomplish all of the above goals.
The Current Problem
County Government offices are currently open from 9am to 5pm. Employees have limited flextime in that they can come in half an hour early or leave half an hour late. However some employees want to start at 6am so they can leave at 2 pm; a few others would prefer to start at 11am and leave at 7pm. In the past few months, we have had an increase in the attrition rate from 10% to 25%. Feedback from our survey indicates the main reason for this is the limited flextime.
Proposed Solution
I recently met with the HR directors from St Charles and Jefferson counties and learned that they had the same problem, as well as the same request for expanded flextime from their employees. By increasing the flextime they have noticed a major drop in the attrition rate from 20% to 5%.
Potential Disadvantages
The following are the disadvantages
1. Staff Meetings: How to hold staff meetings or supervise our staff members if everyone works different hours.
Solution: Regardless of their start time, all the employees will be present in the office from 12pm – 2 pm; we can hold our staff meetings during these hours.
2. Service to Customers: How to ensure that we are available to serve the public if our employees work on such flexible hours?
Solution: Expanded flextime would actually allow us to expand our open hours (E.g., 8am – 6pm), which would be helpful for taxpayers who also have to work 9am – 5pm.