Flu Clinic Case Study
Hello Flu Clinic Team,
UCC will be relocating The Flu Clinic to Conference Rooms B14-B15. Unfortunately, in the last couple of weeks, during rainy days "water leaked" into the modular building from different areas, which made it unsafe to see patients. Jerry and his team are working on repairing the building to make it safe for next year. For now, we will need to relocate our Flu Clinic to basement area. The Flu Clinic will open Tuesday, January 24, 2017 and will close its operations on March 10, 2017. Operation hours: Monday-Friday 8:30 A.M.-9:00 P.M. Sat-Sunday 9:00 A.M.- 5:00 P.M. The following communication is important to the following departments:
Facilities/Construction/Engineering- Installment of curtains, relocation of exam tables, portable sink (installment & daily rounding …show more content…
to empty dirty water and change clean water), flu clinic signage (should read that, Flu Clinic patients will need to check in UCC- Suite 103 before going to Flu Clinic.) Nick, let's work offline on the signage. UCC Triage RN will screen every flu related patient to rule out red flag symptoms, such as chest pain, shortness of breath, wheezing etc.....
IT/Health Connect- Activate modtaps (that were installed last year........they are still there), install S3, relocating WOW Carts, 1 printer (which will need to shared by Service Rep.,Nurses and Providers). Also ensure that AVS & receipts are printing.
EVS- We will cleaning support and rounding throughout the day.
We will need trash taken out on a daily basis.
PBS- Julie, thank you for the cash drawer. I believe we are good to go with the cash handling part. But, we will touch basis before we open.
Call Center - Carol, please inform your team of our opening day and closing day. We see patients 15 and above.
Public Affairs - Maria, would you please provide flu clinic operations in our electronic board. This will be helpful to any patients that will need this service.
Access - Faith, please work with Alicia to ensure we are building Flu Templates for providers assigned to Flu Clinic (6 patients an hour).
Security- Conduct routine rounding during operation hours.
Please feel free to send any feedback that was not included in this e-mail.
Thank you everyone for all your strong work and for helping our department and patients. I enjoy working with all of you and truly appreciate all your time, dedication and commitment you give to our flu clinic.
Special thanks to Claudia Dalziel, Michele Robinson and Lee Dier's Team for working diligently and getting us the conference rooms so quickly. You are all so
amazing!!
UCC will be relocating The Flu Clinic to Conference Rooms B14-B15. Unfortunately, in the last couple of weeks, during rainy days "water leaked" into the modular building from different areas, which made it unsafe to see patients. Jerry and his team are working on repairing the building to make it safe for next year. For now, we will need to relocate our Flu Clinic to basement area. The Flu Clinic will open Tuesday, January 24, 2017 and will close its operations on March 10, 2017. Operation hours: Monday-Friday 8:30 A.M.-9:00 P.M. Sat-Sunday 9:00 A.M.- 5:00 P.M. The following communication is important to the following departments:
Facilities/Construction/Engineering- Installment of curtains, relocation of exam tables, portable sink (installment & daily rounding …show more content…
to empty dirty water and change clean water), flu clinic signage (should read that, Flu Clinic patients will need to check in UCC- Suite 103 before going to Flu Clinic.) Nick, let's work offline on the signage. UCC Triage RN will screen every flu related patient to rule out red flag symptoms, such as chest pain, shortness of breath, wheezing etc.....
IT/Health Connect- Activate modtaps (that were installed last year........they are still there), install S3, relocating WOW Carts, 1 printer (which will need to shared by Service Rep.,Nurses and Providers). Also ensure that AVS & receipts are printing.
EVS- We will cleaning support and rounding throughout the day.
We will need trash taken out on a daily basis.
PBS- Julie, thank you for the cash drawer. I believe we are good to go with the cash handling part. But, we will touch basis before we open.
Call Center - Carol, please inform your team of our opening day and closing day. We see patients 15 and above.
Public Affairs - Maria, would you please provide flu clinic operations in our electronic board. This will be helpful to any patients that will need this service.
Access - Faith, please work with Alicia to ensure we are building Flu Templates for providers assigned to Flu Clinic (6 patients an hour).
Security- Conduct routine rounding during operation hours.
Please feel free to send any feedback that was not included in this e-mail.
Thank you everyone for all your strong work and for helping our department and patients. I enjoy working with all of you and truly appreciate all your time, dedication and commitment you give to our flu clinic.
Special thanks to Claudia Dalziel, Michele Robinson and Lee Dier's Team for working diligently and getting us the conference rooms so quickly. You are all so
amazing!!