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Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS

Problem Solution: Global Communications
Michele Turner
University of Phoenix

Problem Solution: Global Communications
With technology changing from day to day, it is very hard for companies to always stay on top of the new developments and adjust to an ever changing telecommunication market industry. Global Communications is a hardworking growing telecommunication company that tried its best to stay a float, but was still faced with many challenges. The company’s main issues include bad decision-makings, communication breakdown, strong competition, declining stock and lay-offs. Global Communication’s management team has handled this situation with a hasty decision that caused more issues, rather than being proactive in their decision-making that may have eliminated some of the problems that they faced (Hoch, Kunreuther, & Gunther, 2001). Global Communication is now faced with a decision to try and please everyone involved and make a profit! This analysis will outline issues and opportunities, ethical dilemmas, solutions, and goals that Global Communications will need to address as part of this plan for the organization.

Situation Analysis
Issue and Opportunity Identification
Global Communications has fallen on hard times due to increased competition. Global Communications stock price has now dropped more than 50 percent and is now trading at $11 per share (Scenario). The company has very little international presence and has been less than successful on what attempts it has made to enter those markets. In an attempt to increase profitability, the company has separated from the union and created possible issues with other stakeholders. There are other issues that include communication breakdowns, pending layoffs and poor management planning. The union is not happy with the decision that Global Communications has agreed to and has spoken out against the



References: Bate, S. & Snell, S. (2004). Management: The new competitive landscape. (6th e.d.) New York: McGraw-Hill Hoch, S Kessler, M. (2004). USATODAY.com. Sprint, Nextel to merge. Retrieved April 9, 2008 from http://www.usatoday.com/money/industries/telecom/2004-12-15-nextel-sprint_x.htm Kreitner, R McShane, S.L. & Von-Glinow, M. (2005). Organizational behavior (3rd e.d.). New York: McGraw-Hill Mejia-Gomez, L. R., & Balkin, D.B. (2002). Organizational behavior: Decision making. New York: The McGraw-Hill Companies. Scenario: Global Communications. (n.d.). Retrieved April 9, 2008 from University of Phoenix MMPBL500r3Gap Analysis Global Communications https://ecampus.phoenix.edu/secure/resource/resource.asp

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