Preview

Fran Hayden Case Study

Good Essays
Open Document
Open Document
1185 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Fran Hayden Case Study
MGMT 2383

Case Study Analysis

Group# 6

Date: June 3th, 2013

What are the main issues in the case?

From the case of Fran Hayden Joins Dairy Engineering , it imply that every employee in the company like Fran should understand how to perform a basic job as a office clerk in the company . In the case, she getting trained from the really basic level to higher level. She was assigned to join the management information system for training which cause lack of motivation. She has been receiving verbal abuse from her boss which has caused her performance outcome to drop

Why did the problems/issues occur?

When Fran first accepted the position of assistant cost accountant at Dairy Engineering Ltd., she was expecting to gain practical experience in the field of accounting and a higher starting salary. Thinking it’s the right step to take on in her young professional career, soon after, she realized that binding and pinching paper wasn’t the work she was first hired for. She must have begun to experience frustrations and dissatisfaction from the job she doesn’t desire. Peter, Fran’s boss, started a relationship with Fran that is based on mistrust and no support system which demotivated Fran, causing her to have no interest in arriving to work on time, producing a high quality product, or simply completing her daily tasks.

Moreover, Fran finds it hard to be motivated from her current job position, finding it boring, entirely clerical, and not requiring an undergraduate degree. Her performance level has drop even though her tasks may not be demanding. Furthermore, her role perception is unclear; Fran was hired to do more accounting work than binding work, which isn’t the case in this situation.

MGMT 2383

Case Study Analysis

Group# 6

Date: June 3th, 2013

After some time, Fran started to experience discomfort in her role after returning from a business trip in Auckland, with her boss, Peter, not notified of her departure, he

You May Also Find These Documents Helpful

  • Satisfactory Essays

    SS5004 Assignment 2

    • 261 Words
    • 1 Page

    Lisa is responsible for 4 project coordinators and 2 administrative staff. The organisation is currently going through a period of uncertainty; there may be funding cuts from the local authority. If these cuts happen, Lisa will either need to reduce staffing costs or find additional sources of income in the next twelve months. Some of the staff have responded badly, they are demotivated and are showing less interest in their work. The number of local people using the services is reducing; consequently targets are not being met.…

    • 261 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Robert martin jones case

    • 1605 Words
    • 7 Pages

    company after graduation. Her decision to join a larger firm seems to be motivated by the following, it…

    • 1605 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    not provide the wages or job satisfaction to which she had previously become accustomed. The…

    • 579 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Isc363 Phase 3

    • 1899 Words
    • 8 Pages

    Gibson, D. (2010). Managing Risk in Information Systems. Sudbury, MA. Jones & Bartlett Learning. ISBN: 978-0-7637-9187-2…

    • 1899 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    In this case, Miller’s problem was his job satisfaction, including two categories hygiene and motivation. Miller was satisfied with his old position because he was proficient in operating two machines at the same time. He has worked 27 years for this firm and expected ten more years work before he retired. However, Miller became dissatisfied with the change in his job. First of all, Miller held a prejudice to a new consultant who brought a “nonsense” reform to the company and “knew nothing”. Secondly, Miller lacked motivation after the change of enriched work included operating machines, checking qualities, getting supplies, and delivering tasks. Miller felt he was underpaid, because he did more tasks without any raise in payment or fringe benefits. Eventually, Miller thought he should quit his present job because of the “improvement of productivity”.…

    • 783 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Adequate training is the process for employees to learn new things and acquire the capabilities to perform their jobs and it is an essential part of any successful business. This training is directly linked to an employee’s performance and retention. Without proper training, employees will not reach their full potential and high levels of productivity will likely not be achieved.…

    • 2281 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Le and thinks it is unfair that he is given short notice and feels he doing his job and being treated…

    • 753 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Sandra Johnson Case

    • 2057 Words
    • 9 Pages

    c) Mrs. Johnson is currently experiencing moderate, at the most job dissatisfaction and when placed in stressful situations Mrs. Johnson’s interpersonal relations tend to decrease dramatically. She is more likely to become an uncooperative, demanding, mean-spirited, and withdrawn individual. From her own admission she becomes aggressively rude and withdrawn from employees and colleagues during stressful incidents. Her supervisory role in Rawanda requires that she be able to handle difficult situations along with staff-members in an effective and efficient manner without creating a hostile working…

    • 2057 Words
    • 9 Pages
    Good Essays
  • Good Essays

    #1) On the job training and new employee orientation: It is the responsibility of the supervisors and managers to utilise available resources to train, qualify and develop their employees. We find that employees had not been provided with sufficient training related to their job role. For example, Ruth Johnson (who has been working at the banks head office for 2 months) did not know what the machine she is using was called or what it does.…

    • 682 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The position at Right-Away was very desirable to Lisa. It had many bonuses including a nice salary and upward advancement within a few years. In comparison, industry leader Houseworld would offer her training that she desired. When Lisa interviewed at Houseworld she was impressed by who she interviewed with and the company’s headquarter building. (Weber, 1994). When she decided to take the job with Household, her superior at Right-Away was disappointed.…

    • 3015 Words
    • 13 Pages
    Better Essays
  • Satisfactory Essays

    ACC 281 FINAL EXAM

    • 510 Words
    • 3 Pages

    Write an 8 to 10 page Case Analysis of the following article (which can be found in the Ashford Online ProQuest database):…

    • 510 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Too Much Too Soon

    • 1335 Words
    • 6 Pages

    The scenario is about Sara Patel; she has finished college and is working in a company called Maddison for three years. The first two years she had worked in sales department but now she is working as a sales trainer in the sales and development department. For a while everything was going smooth, all the people in the department liked her and there was an air of openness, until the department started expanding. The first problem that arose was allocation of funds to the different units in her department, employees were complaining about Sarah allocating more resources in her department. Secondly there were problems allocating funds to the local area head of different departments for the purposes to travel across Canada about training needs with managers and supervisors. As the department grew things started to lag behind and foul-ups started to occur; mixed up schedule, late reports and faulty budgets. The staff started complaining about lack of basic resources like pen and pencils to laptops and phones. It was also talked that she was an unqualified trainer as she was fresh out of college and hadn’t work anywhere else. She didn’t open up to new ideas and any suggestions from her staff instead she developed a conflicting relationship with them.…

    • 1335 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    All employees must be given a proper orientation about the industry & company so that the fresh to join employees have the idea where to go. Also important for the employee is to inspect themselves & a proper supervision is also required for them so that it can be observed in which direction the employees are working.…

    • 413 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Would you allow your 17 year old to drive a car without any driving instruction? Then why do Companies promote employees to new positions without giving them the necessary skills to perform their new role effectively? Training for newly promoted employees is beneficial to both the Company and the employee in terms of productivity, effectiveness and efficiency.…

    • 422 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Stephanie has a boss who inspires and empowers her to make decisions and try to do her best, while Alex 's boss Dan seems to be stingy for praise and promotion, he holds his subordinates back. That 's why Stephanie loves her job but Alex doesn 't. Jonathan gives Stephanie opportunity to get rewards for good work. This gives her pride for her job and inspiration to continue working at the same level. (Robbins and Judge, 12th edition). Alex is unhappy with his job. He becomes dispirit with job "I don 't even care anymore. What 's the point? If I stock more apples, or something meaningless like that, what does it get me-another sticker that says 'good job"? ( Robbins and Judge, 12th edition, p. 713). Discouraged with Dan and his management styles he gives up changing the situation, but doesn 't quit because he needs the job. Alex doesn 't want to struggle about fact that another employee has been working less time and is being paid more because she tells compliments to his manager.…

    • 2344 Words
    • 10 Pages
    Better Essays