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Free People Marketing Plan

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Free People Marketing Plan
Free People-Company report

Overall Store Profile

1.What type of store are you analyzing? (department, specialty, etc) what is the

stores image and does the merchandise fit the image?

1. Free people is an innovative specialty retail company which offers a variety of

lifestyle merchandise to highly defined customer niches in the United States Canada,

and Europe, catalogs and websites. Their stores are very sixties and seventies

inspired. Free People offers a merchandise mix of casual women’s apparel, shoes,

and accessories. The stores all have a bohemian style that is inspired by a casual

mix of hippie, ethnic, gypsy and vintage elements. The stores are all very colorful

with vibrant and loud colors surrounding the entire store. The merchandise fits

the store image perfectly and the clothing along with the art displayed match

one another and tell a color story.

2.Target customer-specifically define the target customer, addressing broad-based

demographics and psychographics. Does the merchandise carried fit the profile of

the target customer that you have described?

Target market:” a 26-year-old girl, smart, creative, confident and

comfortable in all aspects of her being, free and adventurous, sweet to tough

to tomboy to romantic. A girl who likes to keep busy and push life to its

limits, with traveling and hanging out and everything in between. Free

People identified 5 different customer types: "Meadow" the bohemian customer,

"Candy" the girly customer, "Ginger" the body-con customer, "Lou" the tomboy

customer, and "Sandy" the beach customer.” (freepeople.com.) I also spoke

with the manager of the store and she validated the customer identities, but

she also stated that if she were to say who the target market was it would be

from girls ages 16-28. The Company’s Free People company profile report said

that the retail stores primarily offer Free

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