First and foremost, one of the strengths of this agency is the board approval of Martha Washington, executive director of HCHHA, recommended budget six months prior to utilization. Another strength according to L. F. Seidel and J.B. Lewis (2014), is Ms. Washington “reorganized the agency into three divisions: Home Care, Private Duty, and Community Health” (p. 49). Furthermore, Ms. Washington’s extensive knowledge of utilizing her resources to fulfill the agency’s mission.
Next, one of the weaknesses of the agency needs to be addressed accordingly. A great deal of board members is serving almost a decade or more. Why not limit the term of service? Thus, two terms maximum with 2-3 years in a term. Healthcare is changing rapidly, especially in the reimbursement system, so making a difficult decision if is parting ways to aged board members or embracing the new and dynamic individuals that will be beneficial for the agency’s …show more content…
The Medicare-certified hospice is vital to the community, especially if a previous contributor to the agency suddenly needed this service. He/she does not have to pay as he/she contributed willingly in the past, now that he/she is incapable. Further, in the Human Resources department, credentialing and background check are not in compliance, therefore employ the same process with the medical records. Employee handbook must be updated yearly, if there are