Housekeeping Management (W2017) Assignment
Term 3 2011
Student declaration:
I declare that:
• I understand what is meant by plagiarism. • The implication of plagiarism has been explained to me by my institution. • This assignment is all my own work and I have acknowledged any use of the published and unpublished works of other people.
Student’s signature:……………………………. Date:………………………
Total number of pages including this cover page | | Submission Date | | Due Date | | Students’ ID | | Class Code | | Student’s Full Name | | Lecturer’s Name | |
OFFICIAL USE ONLY Marker’s comments | | Marker’s name: | Initial marks awarded | /100 | | Penalty on late submission | | | Penalty for plagiarism | | | Final marks awarded | /100 |
Table of contents 1.0. Introduction……………………………………………………………………………………………3 2.0. Communication between the Housekeeping Department and the following departments: 3.1. Front Office Department …………………………………………4 3.2. Maintenance Department………………………………………....4 3.3. Human Resource Department……………………………………5 3.4. Food and Beverage Department………………………………….5 3.5. Sales and Marketing Department…………………………………………………6 3.6. Accounting Department…………………………………………..6 3.0. Conclusion …………………………………………………………………………………………….7 4.0. Referencing …………………………………………………………………………………………..8
1.0. Introduction
This report is about an executive Housekeeper train a group of new recruits in a five star convention hotel. There are those departments communicate with housekeeping department: Front Office Department, Maintenance Department, Human Resource Department, Food and Beverage Department, Sales and Marketing Department and Accounting Department, So that new staffs will know the rules and regulations better.
In many hotels, the executive housekeeper is a person working his or her way, from