The management of organizations is one significant determinant of the production and productivity of the employees. The type of management can highly influence the way an organization is run and the way employees relate to one another and consequently how they relate with the clients that come in the organization. This paper is aimed at divulging the various positive changes that should be made in an organization and the leadership that should be implemented in order to have the employees in the motel and other hospitality industries perform to their best without much strain.
1. Put yourself in the role of the motel maid. What physical changes could be made to enhance the job?
To start with, the physical changes that should be made are stipulated as follows; Putting in place a standard operating procedure (SOP), this will ensure that the assigned tasks to each maid are completed with a lot of consistency, in a standardized manner, economic way and also under a safe environment for the maids themselves. This SOP will then mean a happier customer base, a higher efficiency within the organization as a whole and fewer accidents realized in the organization (Motels, 2009). Healthy Work Environment (HWE) is another physical change that should be implemented in the motel so as to ensure that not just the patrons are safe but the maids as well. This is in view of the private rooms exclusive for the maids only while changing or resting. There should be air conditioners installed and the fire exit constructed and a general adherence to the Employment of Foreign Manpower Act catering for the safety of the maids (University of Virginia, 2010).
2. Personal identity and pride in the job should be given top priority in redesigning the position. What changes would you suggest to enhance the employee’s personal identity?
It is important to note that the pride that one can have in an organization is derived from the way they are
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