Being a good listener. To encourage others to talk about themselves. Talk in terms of the other person’s interests. Make the other people feel important, and do it sincerely. To win people to your way of thinking, you need to show respect for the other person’s opinions; to begin your argument in a friendly way; be sympathetic with the other person’s ideas and desires; appeal to the nobler motives; and dramatize your ideas. Then you can throw down a challenge and make the others to think in your ways. Comments: It is the best book I had read in my life. The most useful, practical and easiest techniques to build close and trust-based friendship. In the first part, the fundamental techniques in handling people, helps me to handle my daily works in my part-time job. I work as a part-time teller in a bank. Everyday, I need to face the costumer, some of them were not friendly, and some were tempered. The book tells me to control my own feeling first, then make them claim down,
Being a good listener. To encourage others to talk about themselves. Talk in terms of the other person’s interests. Make the other people feel important, and do it sincerely. To win people to your way of thinking, you need to show respect for the other person’s opinions; to begin your argument in a friendly way; be sympathetic with the other person’s ideas and desires; appeal to the nobler motives; and dramatize your ideas. Then you can throw down a challenge and make the others to think in your ways. Comments: It is the best book I had read in my life. The most useful, practical and easiest techniques to build close and trust-based friendship. In the first part, the fundamental techniques in handling people, helps me to handle my daily works in my part-time job. I work as a part-time teller in a bank. Everyday, I need to face the costumer, some of them were not friendly, and some were tempered. The book tells me to control my own feeling first, then make them claim down,