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Hr Case Study

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Hr Case Study
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Organization : General Electric Company Industry : Diversified Abstract: GE is one of the world's leading conglomerates with operations spread across eleven businesses. It has been adjudged as one of the top companies for executive development in the world in recognition of its ability to nurture executive talent. It further explains how a strong learning culture was developed at GE through innovative programs like Work-Out. It also details the various employee training and education initiatives undertaken at GE and examines how these initiatives helped in improving employee productivity and performance. The Work-Out Program that GE developed to train its employees created such an impact that later other companies began to approach GE to try and develop similar programs for their employees. GE businesses like GE Consumer and Industrial were certified by professional associations as authorized providers of education and training for their respective areas of expertise. GE spent around $1 billion on in-house Training and Development (T&D) every year. In addition, GE invested over $38 million annually for reimbursement of tuition fees for employees who enrolled for outside degree programs. One of the factors that contributed to the company's success was its ability to train and develop its multinational, diverse workforce in a successful manner. GE was one of the first companies to establish a management development center to train and develop its employees. During the 1980s, this center put the company on a growth trajectory that very few corporations could match. It inspired many other renowned companies like Boeing Co., Home Depot and Toyota Motors to model their training centers on the one at GE. As a result of decentralization, GE had more than 100 divisions where earlier there were just eight major units. A general manager was appointed for each division, to oversee the division's overall working. As a result of the decentralized structure, the

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    References: Byrne, John A., “Jack,” Business Week, June 8, 1998. Cosco, Joseph P., “General Electric Works it All Out,” Journal of Business Strategy, May-June, 1994. Filipczak, Bob, “CEOs Who Train,” Training, June, 1996. Grant, Linda, “GE: The Envelope, Please,” Fortune, June 26, 1995. Hodgetts, Richard M., “A Conversation with Steve Kerr, GE’s Chief Learning Officer,” Organizational Dynamics, March 22, 1996. Kandebo, Stanley, “Engine Services Critical to GE Strategy,” Aviation Week, February 23, 1998. Koenig, Peter, “If Europe’s Dead, Why is GE Investing Billions There?” Fortune, September 9, 1996. Lorenz, Christopher, “The Alliance-Maker,” Financial Times, April 14, 1989. Norman, James R., “A Very Nimble Elephant,” Forbes, October 10, 1994. Rifkin, Glenn, “GE: Brining Good Leaders to Life,” Forbes, April 8, 1996. Tichy, M. Noel and Eli Cohen, The Leadership Engine: How Winning Companies Build Leaders at Every Level (HarperBusiness, New York, 1997). Tichy, M. Noel and Eli Cohen, “The Teaching Organization,” Training & Development, July 1998. Tichy, M. Noel and Stratford Sherman, Control Your Destiny or Someone Else Will (HarperBusiness, New York, 1994). Tichy, M. Noel and Stratford Sherman, “Walking the Talk at GE,” Training & Development, June 1996. Slater, Robert, Get Better or Get Beaten! (McGraw-Hill, New York, 1996). Smart, Tim, “GE’s Brave New World,” Business Week, November 8, 1993. Stewart, Thomas A., “GE Keeps Those Ideas Coming,” Fortune, August 12, 1991.…

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