Fernando Franco, Taiane Street, Camille Harris, & Troy Williams
HRM 531
August 3, 2013
Carol Willett
Training Plan
A training plan is a business strategy companies use as a starting point to create a training program they are going to implement to deliver education to their new employees or trainees. Having the proper training plan makes a difference in the trainer’s overall experience and how much information is retained during and after the training sessions. When companies create detailed training plans for their trainers to use as a roadmap for entry level employees to ensure their level of knowledge is sufficient enough to increase productivity and profits, cost can most certainly become a concern. This document will …show more content…
The overall goal of the organization is to provide “first class transportation” to their customers. Customer service based training will help to boaster the interaction of our employees and customers. They are looking to hire 25 employees while attempting to avoid net revenue below $50,000. Finally, they are expecting an annual revenue growth is -5% and an annual turnover to be about 10%. Training should include helping drivers identify saving opportunities through efficient driving practices. As fuel will become a major expense for the organization, drivers will need to be trained on proper fuel efficiency and conservation practices. As the organization progresses through its infancy stage, it’s strategic direction will likely change requiring an additional evaluation of the training structure.
Possibly the most extensive analysis, operational analysis will look to identify those areas that will increase employee and organizational performance. Analysis the limousine service, factors that will contribute to an employee’s complete performance …show more content…
One of the strategies that one must consider when conducting a training evaluation is the Kirk-Patrick Four-level Training Evaluation Model. This training model was created by Donald Kirkpatrick, a past president of the American Society for training and development, in the late 1950s. The model evaluates training on four levels:
Reaction – this level measures how the learner or employee reacts to a specific training method. The team recommends that Mr. Stonefield measures the employee’s reaction to identify important areas that need improvement. This strategy will help to improve training for future employees.
Learning – how much has the employee’s knowledge increased. How much has he or she learned?
Behavior level – at the behavior level of the model, Mr. Stonefield must evaluate the changes that employees are experiencing as a result of the knowledge they receive. Positive change in an employee’s behavior shows that training was effective. Notwithstanding, to ensure training is effective, Mr. Stonefield must allow employees to apply their new knowledge to their